At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.
If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.
We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.
Job Description Summary:
The Director of Business Development will lead, build, and manage a team of Business Development Representatives (BDRs) responsible for inbound and outbound lead generation, sales pipeline building, and driving revenue growth. This role serves as a critical player-coach during the team’s development phase, transitioning to a strategic leadership role as the team matures. Collaborating closely with Regional Sales Leaders and the Marketing team, the Director will establish and execute programmatic, data-driven approaches to outbound lead generation, ensuring alignment with Fusion Connect’s sales goals and marketing initiatives. This role plays a key part in achieving the company’s revenue objectives through hands-on leadership, coaching, and strategic planning.Job Description:
Essential Duties and Responsibilities include the following: (Other duties may be assigned)
- Build and expand the existing BDR team in a player-coach capacity, transitioning into a team management role once fully staffed.
- Manage, mentor, and develop BDRs, enabling success in their current roles while fostering career growth opportunities within the company.
- Maintain a pipeline of qualified BDR candidates to ensure seamless backfilling and sustained team productivity.
- Establish and guide the team to meet individual and collective KPIs on a quarterly basis.
- Manage and report team performance metrics on a monthly basis in alignment with department and corporate reporting requirements.
- Contribute to the monthly, quarterly, and annual marketing scorecards, ensuring reporting accuracy and consistency.
- Develop and implement mini-campaigns to fully utilize the BDR team, leveraging knowledge of Fusion Connect’s services to craft impactful entry-point messages for prospect and customer accounts.
- Test and optimize messaging strategies to maximize BDR outcomes and overall team performance.
- Partner with Regional Sales Leaders and Marketing to design and support business development programs aligned with the company’s Go-to-Market strategy.
- Work with sales leadership to identify account plans, selling strategies, and campaign priorities to drive pipeline growth.
- Manage incentive-driven campaigns, ensuring accurate incentive delivery and documentation.
- Support the development of a streamlined lead-to-opportunity process, leveraging tools like Salesforce.com and HubSpot for maximum efficiency and scalability.
- Ensure all BDR activities are recorded and tracked in Salesforce.com, providing accurate and actionable performance data.
- Oversee chat representatives to proactively engage website visitors in support of lead generation and pipeline development.
Knowledge, Skills and Abilities Requirements:
- Strong leadership and mentoring skills with a proven ability to build and develop high-performing teams.
- Exceptional communication, collaboration, and interpersonal skills to engage with cross-functional teams effectively.
- Deep understanding of lead generation and outbound sales processes, including familiarity with CRM tools like Salesforce.com and marketing platforms like HubSpot.
- Analytical mindset with the ability to interpret performance data and make data-driven decisions.
- Strong project management and organizational skills to manage multiple campaigns, reporting processes, and team objectives simultaneously.
- Knowledge of incentive-driven campaign design and execution.
- Demonstrated ability to create and optimize sales messaging to drive results.
Education and/or Experience Requirements:
- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
- Eight (8) or more years of experience in sales or business development, including a minimum of three (3) years in a leadership role.
- Experience building and managing outbound lead generation teams, ideally in a B2B environment.
- Proven track record of meeting or exceeding revenue goals through strategic team leadership and collaboration.
Skills Required
- Bachelor's degree in Business, Marketing, or related field
- MBA
- Eight (8) or more years of experience in sales or business development
- Minimum of three (3) years in a leadership role
- Experience building and managing outbound lead generation teams (B2B preferred)
- Proven track record of meeting or exceeding revenue goals through team leadership
- Strong leadership, mentoring, communication, and interpersonal skills
- Familiarity and experience using Salesforce.com to track BDR activities and reporting
- Experience with marketing platforms such as HubSpot
- Analytical skills to interpret performance data and make data-driven decisions
- Project management and organizational skills to manage multiple campaigns and reporting
- Knowledge of incentive-driven campaign design and execution
- Ability to create and optimize sales messaging and run mini-campaigns
What We Do
Your Connected, Secure, and Frictionless Work Environment Starts with Fusion Connect.We secure your business with a managed zero trust security approach that safeguards networks, people, and data without impacting reliability or productivity—all backed by our industry leading service guarantee. Connect. Connecting to your employees, trading partners, customers, and systems—anytime, anywhere, from any device—is imperative for your business to operate at peak efficiency. To enable this, we deliver a comprehensive set of communication tools that include UCaaS, CCaaS, and traditional voice communication services, all powered by our nationwide IP backbone. Protect. Protecting the technology and people that run your business without impeding productivity is critical to your success. Security that creates too much friction slows you down, so Fusion Con-nect developed a frictionless, zero trust security approach, that protects end-users and infra-structure, including end-devices, data center, and cloud resources. Accelerate. Speed matters in business. Your ability to react in real-time often makes the difference between success and failure. To enable you to move dynamically, we deliver a technology stack designed to provide real-time visibility into your business performance, while giving you peace of mind with the industry’s most comprehensive service guarantee.
.png)
