Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets.
POSITION SUMMARYThe Director - Business Development, Digital Solutions, Americas will drive sales and customer acquisition in the US region, handling tasks such as quote preparation, cold calling, demos, customer visits, and trade show participation. Key responsibilities include developing sales strategies, supporting marketing, and ensuring quality management. The position will be responsible for establishing a brand new territory for the Business Unit. The role requires a very hands-on approach and an end-to-end approach of the sales cycle, incl. lead generation and cold calling.
PRIMARY RESPONSIBILITIES (include but are not limited to)
• Generate new business and establish strong relationships with clients in the US region.
• Prepare and deliver accurate, customer-specific proposals.
• Conduct cold calls and video meetings to engage prospects and provide demos.
• Visit clients regularly to strengthen relationships and address their needs.
• Represent the company at trade shows to increase visibility and generate leads.
• Contribute to developing and executing sales strategies for regional growth.
• Support marketing efforts by aligning campaigns with customer needs and feedback.
• Collect and provide valuable customer feedback to drive product and service improvements.
• Ensure compliance with the companyís Quality Management System and processes.
COMPETENCIES & PERSONAL ATTRIBUTES
• Strong technical sales and business development experience
• Proactive with excellent communication and negotiation skills
• Ability to work independently and manage multiple tasks
• Client-focused with the ability to understand customer needs
• Self-motivated, goal-oriented, and adaptable
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Masters or Bachelor degree in Business, Engineering, or Economics
• Experience in technical sales and business development practices
• Proficiency with CRM tools
• Experience in SaaS and preferably IOT or sensor technology
• Experience in cold calling and video calling techniques
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What We Do
Cryoport Systems is a market leader in globally integrated temperature-controlled supply chain support for critical, irreplaceable products and materials in the Life Sciences industry. We are already trusted to support over 650 active clinical trials and we support the leading commercial therapies worldwide, delivering unparalleled, integrated supply chain services for products, therapies and treatments requiring unique, specialized temperature-controlled management. As the Life Sciences constantly evolve and advance, so do we.
