Director of Benefits, Wellness, & HRIS

Posted Yesterday
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Boston, MA, USA
In-Office
120K-140K Annually
Senior level
Social Impact
The Role
Lead benefits, wellness, and HRIS strategy and operations, ensuring compliance, accurate employee records, and strong vendor relationships. Manage benefits team, drive HRIS implementations and data modernization, partner with finance, and support organizational wellness and employee experience.
Summary Generated by Built In

Description

Schedule: Monday - Friday, 8:30am - 5:00pm

Location: 434 Harrison Ave, Boston MA, 02118 

Salary: $120,000- $140,000 annually (Salary range is depending on experience and relevant skill set)

The role is hybrid 3 days on site with 2 days working remotely. Participation the HR Friday office coverage is mandatory (1x per month).

Pine Street Inn began its journey in 1969, offering a safe alternative to the streets of Boston to approximately 200 men suffering from alcoholism.

Since then, our comprehensive programs and services have expanded to include housing, emergency services, and workforce development to support nearly 2,000 individuals each day. Our mission is to end homelessness by making permanent housing a reality for all.

SUMMARY OF POSITION:

Reporting directly to the Vice President of People and Culture, the Director of Benefits, Wellness and HRIS is responsible for all the oversight and management of the employee benefits and wellness programs and the electronic (HRIS) and paper recordkeeping, of all employees and trainees. 

The Director will provide leadership and oversight in the development, execution and administration to the organization with a focus on customer services and delivering high-quality benefits and wellness programs to its employees. The Director will support, coach and provide general supervision to the Benefits department staff and will ensure that the benefits program is operating effectively and efficiently in support of HR department needs and in coordination with the finance department. 

Finally, the Director will ensure the agency is getting the best ROI on its systems including those for benefits administration, applicant tracking, employee file maintenance and payroll (in partnership with finance).

While upholding the mission to the Inn’s guests, tenants, trainees, and clients and modeling the Inn’s Values of Accountability, Respect, Teamwork and Community; the Director of Benefits, Wellness and HRIS is responsible for ensuring that the Inn maintains an employee benefits program in compliance to all regulatory obligations, as well as offering the most competitive plan within resourcing limitations. 

The Director will support wellness strategy and program alignment with organizational goals. The Director will also insure correct, complete and accurate employee records are maintained according to compliance standards.

Requirements

JOB DUTIES:

REQUIREMENTS:

  • Highly developed organizational and communication skills, including strong written communication skills
  • Must have superior judgement, and be able to handle sensitive or confidential information with discretion
  • Ability to motivate others
  • Demonstrate solid critical thinking skills and the ability to independently problem solve
  • Ability to organize and manage a heavy and complex workload
  • Must be able to develop effective relationships with various external partners to include insurers, brokers, consultants, software companies.
  • Excellent analytical interpersonal and written communication skills
  • Ability to facilitate, mediate or drive difficult conversations
  • Must be able to adapt to competing or changing priorities
  • Maintain commitment and passion to complete job responsibilities
  • High degree of discretion and confidentiality with respect to sensitive personnel or employee personal matters
  • Associate’s Degree or a minimum of 5 years’ experience in HR Benefits or certification, in human resources, business administration or related field
  • Bachelor’s Degree or Master’s degree in human resources or a related field
  • Human Resources Professional Certification (PHR, SHRM-CP) or Certified Employee Benefits Specialist or similar professional certification
  • Minimum of five years of progressively responsible human resources and/or benefit administration experience; or equivalent combination of skills and experience
  • Experience researching and implementing streamlined HRIS platforms
  • Strong planning and organizational skills; superior interpersonal, verbal and written communications skills
  • Successful experience supporting a human/social service, academic department or business unit
  • Significant experience in all facets of benefits administration
  • Strong systems experience and ability oversee and ensure accuracy and timeliness in electronic data management
  • Demonstrated experience building strong partnerships with managers to deliver expert HR guidance
  • Demonstrated experience leading work groups and project management
  • Experience streamlining HR data such that it contributes to data driven decision making and evolves from paper to electronic processing.

PREFERRED:

  • Experience working in an HR department supporting programs servicing homeless or individuals suffering from complex disabilities and facing significant barriers to housing
  • Experience supervising administrative or junior level professional staff
  • Experience in change management or supporting an organization in evolution to enhance performance and driving individual and organizational performance improvement

EEO Statement:

Pine Street Inn is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information or any other characteristic protected by law.

Skills Required

  • Highly developed organizational and communication skills, including strong written communication skills
  • Superior judgment and ability to handle sensitive or confidential information with discretion
  • Ability to motivate others
  • Solid critical thinking skills and ability to independently problem solve
  • Ability to organize and manage a heavy and complex workload
  • Ability to develop effective relationships with insurers, brokers, consultants, and software vendors
  • Excellent analytical, interpersonal, and written communication skills
  • Ability to facilitate, mediate, or drive difficult conversations
  • Ability to adapt to competing or changing priorities
  • Commitment and passion to complete job responsibilities
  • High degree of discretion and confidentiality regarding sensitive personnel matters
  • Associate's degree or a minimum of 5 years' experience in HR Benefits or certification in HR, business administration, or related field
  • Bachelor's or Master's degree in human resources or a related field
  • Human Resources Professional Certification (PHR, SHRM-CP) or Certified Employee Benefits Specialist or similar
  • Minimum of five years of progressively responsible HR and/or benefits administration experience (or equivalent)
  • Experience researching and implementing streamlined HRIS platforms
  • Strong planning and organizational skills; superior interpersonal, verbal and written communications skills
  • Successful experience supporting a human/social service, academic department, or business unit
  • Significant experience in all facets of benefits administration
  • Strong systems experience and ability to ensure accuracy and timeliness in electronic data management
  • Demonstrated experience building strong partnerships with managers to deliver HR guidance
  • Demonstrated experience leading work groups and project management
  • Experience streamlining HR data to support data-driven decision making and transition from paper to electronic processing
  • Experience working in an HR department supporting programs for people experiencing homelessness or complex disabilities
  • Experience supervising administrative or junior professional staff
  • Experience in change management and driving individual and organizational performance improvement
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The Company
Boston, MA
365 Employees
Year Founded: 1969

What We Do

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless men and women in Greater Boston. Pine Street Inn welcomes nearly 2,000 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and on to permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.

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