Director of Banquets

About Us

The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C. monuments and situated just one mile from Arlington National Cemetery. At Sheraton Pentagon City, we go above and beyond to help you do the same. We foster a fun and collaborative culture, ensuring our associates can perform at their best. Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program. Stop by today to learn more about joining our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview

We are seeking a dynamic and experienced Director of Banquets to lead our banquet and events operations during an exciting period of transformation. Our hotel is preparing for a major renovation and repositioning, creating a unique opportunity for a leader who is energized by growth, innovation, and building something exceptional.
This is more than an operations role — it is a chance to reimagine the banquet experience, influence service standards, and help bring a refreshed vision to life.

Essential Duties and Responsibilities

• Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.

• Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend, and conduct performance and salary reviews, recommend discipline and termination, as appropriate.

• Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.

• Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.

• Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.

• Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.

• Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• 2+ years of post-high school education.

• 3+ years of employment in a related position with this company or other organization(s).

• Hotel experience preferred.

• Requires working knowledge of HEI banquet/catering food and beverage services, policies or operations.

• Requires knowledge of computer equipment.

• Requires compiling facts and figures in accordance with established procedures.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Able to set priorities, plan, organize, and delegate.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $85,000.00 - $95,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.