Jobs at HEI Hotels & Resorts

Assists the Director of Finance with hotel accounting, financial reporting, budgeting, accounts receivable, cash flow, balance-sheet reconciliation, tax compliance, inventory, and departmental personnel management. Ensures adherence to accounting policies, SOPs, GAAP, record-retention requirements, and corporate standards while training and supervising accounting associates.

Leads hotel sales and marketing strategy across rooms, groups, transient business, catering, and banquet revenue. Oversees revenue optimization, pricing, forecasting, budgeting, business development, client presentations, market analysis, and sales planning. Manages and develops sales staff through recruiting, training, performance management, and motivation while ensuring compliance with employment laws and hotel standards.

Assists the Controller with hotel accounting operations, including night audit verification, city ledger and credit card reconciliation, invoice processing, vendor statement reconciliation, payment processing, general ledger entries, and maintaining accurate financial records in accordance with accounting standards.

Directs hotel human resources operations, including recruiting, training, compensation and benefits, compliance, employee relations, performance management, and associate development. Advises leadership and employees, oversees hiring and onboarding checks, ensures compliance with employment laws and company policies, administers wages and benefits, and promotes positive workplace relations across the resort.

Leads sales strategy and revenue generation across four Freehand hotel properties, overseeing group, transient, catering, banquet, and room rental sales. Manages sales teams, recruitment, training, forecasting, budgeting, pricing, market analysis, business planning, client presentations, and ownership reporting. Ensures optimal business mix, advance bookings, revenue performance, and compliance with employment standards. Travel is required as needed.

Manage corporate and SMERF hotel sales accounts to achieve room, food, beverage, meeting-space, and rental revenue goals. Responsibilities include prospecting, outside sales calls, site inspections, presentations, contract negotiation, account documentation, client entertainment, cross-selling, event coordination, trade-show participation, reporting, and collaboration with hotel departments to ensure successful group experiences.

Provides administrative support to the hotel sales team by handling booking inquiries, preparing contracts and correspondence, managing VIP reservations, answering calls, distributing documents, maintaining files, and coordinating with internal departments and clients.

The Senior Accountant maintains GAAP-compliant financial records, manages month-end and year-end close, prepares and reviews financial statements, reconciles accounts, analyzes variances, supports audits, oversees Accounts Payable activities, coordinates tax documentation, resolves notices, and improves accounting controls and processes.

Directs finance and accounting activities across assigned hotels, including budgeting, forecasting, month-end close, reconciliations, financial reporting, cash and credit controls, audit compliance, capital expenditure oversight, and process improvement. Supports hotel transitions, implements corporate initiatives, safeguards assets, advises management on financial performance, and supervises department operations. The role requires 100% travel and may provide financial leadership across multiple properties.

Supervises hotel accounts receivable and related accounting activities, including night audit verification, city ledger billing, credit card reconciliation, collections, vendor invoices, purchase orders, payment processing, and financial record maintenance. The role assists the Controller, safeguards hotel assets, ensures accurate coding and reconciliations, and supports compliance with accounting standards and company procedures.

Manage hotel sales accounts, solicit new group business, conduct sales calls and presentations, perform site inspections, and maintain client relationships. Drive revenue across rooms, food, beverage, and event spaces while coordinating hotel departments to deliver quality service. Prepare proposals, correspondence, booking reports, and account documentation; attend trade shows and industry events; monitor market trends and competition; and contribute to sales meetings, action plans, and revenue goals.

Leads centralized hotel sales operations across Group, Catering, and Business Travel, maximizing revenue, business mix, lead conversion, and market share. Manages the LEAD program, sales data, goals, incentives, team performance, and corporate sales initiatives. Mentors and develops sales teams, ensures process compliance, coordinates with hotel owners and corporate partners, and leverages sales, marketing, revenue management, and brand platforms. Requires travel of up to 25%.

Directs the hotel’s Human Resources function, overseeing recruiting, training, compensation and benefits administration, legal compliance, employee relations, performance programs, and associate recognition. Advises hotel leadership, conducts management interviews, ensures employment eligibility and background checks, administers HR policies, and develops staff. The role also monitors wages, benefits, appraisals, departmental expenses, and workplace concerns while supporting guest-service and business objectives.

Direct hotel revenue management by forecasting demand, optimizing room and catering pricing, managing inventory and distribution channels, analyzing competitors, and monitoring revenue performance. Leads revenue strategy meetings, supports budgeting and business planning, maintains historical data, produces performance reports, and collaborates with sales, marketing, and hotel leadership to increase market share and profitability.

Directs the hotel’s Human Resources function, including recruiting, training, compensation and benefits administration, compliance, associate relations, performance management, and employment eligibility processes. Advises hotel leadership, develops staff, oversees HR programs, ensures legal compliance, and supports a positive workplace culture while aligning personnel practices with business and guest-service objectives.

Assists the Director of Sales with hotel sales and marketing operations, including lead generation, client presentations, proposals, contracts, account solicitation, event requirements, and market development. Supervises and coaches sales staff, supports hiring and performance management, coordinates information across hotel departments, and analyzes room blocks, rates, forecasts, budgets, and market trends.

Bills, collects, reconciles, and records hotel revenue, including city ledger accounts, credit cards, returned checks, and general ledger activity. Reviews night audit work, establishes new accounts, follows up on collections, maintains financial logs, and reports discrepancies or potentially uncollectible accounts to the Controller. Supports hotel financial reporting, asset safeguarding, and compliance with accounting policies, procedures, GAAP, and company standards.

Manage hotel group sales accounts by prospecting for new business, maintaining existing client relationships, conducting presentations and site inspections, negotiating contracts, and closing sales. Drive room, banquet, food, beverage, and rental revenue while coordinating internal departments to deliver quality service. Attend trade shows and industry events, monitor market trends and competition, and maintain account documentation and booking reports.

Drives business travel revenue for a hotel by prospecting national accounts, conducting sales calls and presentations, negotiating contracts, closing business, and managing account details. Sells hotel services, coordinates with hotel departments to deliver client service, participates in sales and business review meetings, and represents the hotel at trade shows, community events, and industry meetings.

Manage hotel group sales accounts by prospecting for new business, maintaining client relationships, conducting presentations and site inspections, negotiating contracts, and closing sales. The role drives room, banquet, beverage, and rental revenue while coordinating hotel departments to deliver client service. Responsibilities also include account documentation, client entertainment, trade shows, industry events, market analysis, and participation in sales and operational meetings.