Description
Job Description
nimble solutions (“nimble” and f/k/a National Medical) is currently seeking a Director, Accounts Receivable-nimble international to join our team. nimble provides revenue cycle outsourcing services to ambulatory surgery centers (“ASCs”), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high growth end market while gaining valuable experience working closely with leadership.
As the Director, Accounts Receivable you will oversee, develop, and be accountable for $10-$20 client revenue and lead a team of 5-15 individuals. This individual should have a successful track record of driving results to meet performance SLA’s, expertise in RCM accounts receivable and claims, and demonstrated ability to lead, develop, and grow a team. You will be focused on optimizing our operation, partnering with thei Senior Vice President, Accounts Receivable to create and drive strategy.
Responsibilities??
People Leadership?
- Responsible for meeting?
- Budget/forecast??
- Aged AR 20%?
- Productivity and 95% or QA expectations?
- Leads, develops, and assists Assistant Directors, Managers and Accounts Receivable Representatives with daily responsibilities.??
- Drives performance through established department KPIs (key performance indicators) and holds team accountable.?
- Ensures Assistant Directors provides leadership and drives training plan for new Accounts Receivable team members (in partnership with training team).?
- Develops and coaches underperforming team members by providing direct feedback and coaching.?
- Accountable for driving team members to meet and exceed goals and provide detailed feedback to team and leadership if the goals are not met.?
Financial & AR Performance
- Own cash collections, AR aging, inventory reduction and client financial KPIs.
- Establish performance targets and corrective action plans.
- Identify revenue leakage and opportunities to improve cash realization.
Operational Excellence & Productivity
- Drive productivity, capacity utilization, quality and SLA performance.
- Optimize staffing and workforce allocation based on workload and business priorities.
- Establish standardized operating models and best practices across teams.
Transformation & Automation
- Lead AR transformation initiatives using automation, analytics and technology.
- Identify opportunities to eliminate manual work and improve first-pass resolution.
- Partner with Technology, Analytics and Operations to implement scalable solutions.
Leadership & Talent Development
- Build a strong leadership pipeline through ADs, Managers and team leaders.
- Establish succession planning and talent development.
- Create a culture of accountability, continuous improvement and high performance.
Analytics?
- Partners with analytics team to review and analyze reports and data to maximize efficiency and direct focus to appropriate areas of concern.?
- Reviews data and creates and drives action plans to resolve accounts and issues.?
- Identify denial trends, report on global payer issues, and implement recovery plans.?
- Ensure team is creating and executing reports weekly, monthly, quarterly, etc. AR reports for clients.???
Subject Matter Expert?
- Acts as a resource for all Accounts Receivable team members for questions regarding billing policies, state guidelines, reimbursement analysis and assists with resolution of challenging accounts and claims.??
Process?
- Creates and drives policies, procedures and best practices and revises as necessary.?
- Ensures change management best practice is followed and monitored to adhere adoption of processes.??
- Enforces and hold team accountable for adhering to and driving process.?
Qualifications??
- At least 5 years of experience in Accounts Receivable, with at least 3 years in a leadership position.?
- 5+ years of Accounts Receivable and Claims experience in the healthcare industry.?
- Strong analytic skills and proven success leading process improvement initiatives and project management?
- Knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures and diagnosis and medical terminology.?
- Intermediate level of expertise with Microsoft Office Suite.?
- Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies.?
- Advanced knowledge of the revenue cycle is required, experience with ASC billing preferred.?
- Epic experience strongly preferred.?
- Experience creating and delivering client facing content and client presentations.?
Skills Required
- At least 5 years of accounts receivable experience
- At least 3 years of leadership experience
- At least 5 years of accounts receivable and claims experience in the healthcare industry
- Strong analytical skills and demonstrated success leading process improvement initiatives and project management
- Knowledge of Medicare, Medicaid, private insurance, private pay, liability, and workers’ compensation requirements and procedures
- Knowledge of diagnosis and medical terminology
- Intermediate expertise with Microsoft Office Suite
- Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies
- Advanced knowledge of the healthcare revenue cycle
- Experience with ambulatory surgery center billing
- Epic experience
- Experience creating and delivering client-facing content and presentations
What We Do
Avontix is a leading provider of Revenue Cycle Services for healthcare organizations, specializing in healthcare documentation, medical coding, and billing technology.
