Arc'teryx Equipment

Director, APAC Technology

Posted Yesterday

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Tokyo

Hybrid

Expert/Leader

Design

The Role

As the APAC Regional Technology Leader, you will manage technology operations, drive innovation, and support regional teams to align with global strategies.

Summary Generated by Built In

Your Opportunity at ARC’TERYX:

As the APAC Regional Technology Leader, you will play a pivotal role in shaping the technology landscape for one of the fastest-growing regions in our global business. This is a strategic leadership position where you’ll define and execute a roadmap that unifies diverse technology stacks across APAC under Arc’teryx’s global strategy. You’ll have the opportunity to build processes and structures that don’t yet exist, influence regional business decisions, and act as a trusted technology partner to senior leaders. Expect to navigate challenges such as aligning multiple countries with varying regulations and operational models, while driving innovation and scalability. This role offers significant career development through exposure to global technology strategy, leadership of a regional team, and the chance to deliver transformative outcomes for a premium global brand.

This role is based out of our Tokyo office and is open to hybrid remote work. Candidates must be eligible to work in Japan.

Meet Your Future Team:

You’ll join the Arc’teryx Technology organization, a global team dedicated to delivering secure, scalable, and innovative technology solutions that enable operational excellence and exceptional customer experiences. Together, we partner with business leaders to align technology strategy with growth objectives across retail, e-commerce, and regional operations.

If you were in the Director, APAC Technology role now, here are some of the core activities you would be doing:

Leading all technology operations across APAC, including IT support, cybersecurity, vendor management, and store technology setups
Building a deep understanding of existing technology stacks across APAC and aligning them with Arc’teryx’s global strategy
Managing and mentoring regional technology teams and supporting Country Technology Leaders
Acting as a liaison between APAC business leadership and global technology teams to ensure strategic alignment
Overseeing incident response processes, service management, and operational excellence initiatives

Here are some of the things you could be working on in the future:

Creating and executing a unified technology roadmap for all APAC countries
Driving regional adoption of global commerce platforms and enterprise systems
Establishing best-in-class cybersecurity and compliance practices tailored to APAC regulations
Leading technology integration for new store openings and market expansions
Building a high-performing regional technology team and fostering a culture of innovation and collaboration

Are you our next Director, APAC Technology?

10+ years of progressive IT leadership experience, including 5+ years in regional or global roles
Proven ability to manage IT operations, cybersecurity, and vendor relationships across APAC markets
Experience in retail, e-commerce, or consumer goods industries, with exposure to store technology setups
Strong knowledge of IT infrastructure, SAP, global commerce technologies (Adobe, Salesforce), and privacy regulations
Exceptional project management, strategic thinking, and communication skills
Fluency in English; proficiency in Mandarin or other APAC languages is an asset
Bachelor’s degree in Computer Science, Information Technology, or Business Administration (MBA or relevant certifications like CISSP, ITIL are a plus)
Ability to travel within APAC and occasionally to global headquarters
A proactive mindset, adaptability in ambiguous situations, and a passion for delivering technology solutions that enable business growth

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

Top Skills

Adobe

Cybersecurity

Global Commerce Technologies

It Infrastructure

Salesforce

SAP

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The Company

HQ: North Vancouver, BC

1,301 Employees

Year Founded: 1989

What We Do

Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.

Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.

In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.