Director of Analytic Solutions

About the Role:

We are in search of a dynamic and seasoned leader to take on the role of Director of Analytic Solutions. This pivotal position serves as the key strategic liaison to the organization's analytics leaders, championing their data and technology requirements. The core of this role is to develop a deep understanding of business operations, translating strategic objectives and critical challenges into an actionable, high-impact roadmap for data solutions and infrastructure improvements. 

This role is eligible for our Flex Persona for candidates local to our Boston, MA office.

Your Day to Day:

• Act as the Product Owner for several key datamarts (e.g., QEDM, CDR, MEDM), which serve as the back engine for all financial analytic reporting.
• Create and maintain a registry of analytic tools (e.g., purchased data and software), working with Enterprise Technology on scheduled updates and triaging data issues.
• Facilitate decision-making on acquiring new analytic tools and sunsetting old ones by attending vendor pitches and assessing organizational needs.
• Through active participation with the Enterprise Data Governance team, play the role of Data Producer for data domains without a clear owner and act as a Data Consumer to flag concerns.
• Support analytic areas during the transition to the Analytic Data Hub (ADH) and lead the migration for AAS to the DAL environment.
• Own the standardization of business definitions in partnership with the appropriate business areas.

We’re Looking For:

• Act as the ultimate owner and product manager for key analytic databases and platforms.
• Coordinate technical support for the department and optimize the utilization of various analytic tools such as Tableau, Python, and Snowflake
• Understand the holistic view of how data is being used across the organization to identify and drive efficiencies.
• Fill in data ownership gaps for definitions and association-related work (e.g., NDW, PPO attribution, Value-based care).
• Develop a library of certified data sources, in partnership with data engineering teams, to provide users with a trusted and easy-to-use starting point for analysis.

• Build and maintain strong, collaborative relationships with leaders across all business functions (e.g., ET, Actuarial, PMI, Finance, Digital, Consumer Engagement, etc).
• Serve as a trusted advisor to the business, translating complex business challenges into actionable data and analytics use cases.
• Effectively communicate complex analyses and strategic recommendations to senior leadership.

• Provide program oversight for the execution of strategic initiatives, ensuring effective project management, risk mitigation, and timely delivery.
• Work with the Value Stream Management team on day-to-day operations, including managing daily scrums, prioritizing workloads, and managing timelines.
• Challenge and motivate staff to reach their highest potential, foster continuous professional development, and coach and mentor future leaders.

What You Bring:

• 10+ years of experience in healthcare experience in the analysis, design, development, and delivery of data solutions.
• BA/BS required; MBA, MPH, or other advanced degree strongly preferred.
• Direct experience leading and managing staff in a high-performance environment is required.
• Strong business acumen and the ability to quickly understand and analyze different business functions and their data needs.

• Proven ability to effectively communicate with all levels of the organization and provide a strong customer focus in a matrix environment.
• Creative problem-solver with the ability to think strategically, ensure execution, and influence others.
• Deep understanding of software for data analysis and modeling; specifically SQL, Tableau, Python, and Gitlab.
• Proficiency working with modern data & analytics technologies and solutions on a cloud platform (e.g., AWS, Snowflake).

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.