Director, AI Translation & Adoption - Data & Technology

Reposted Yesterday
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2 Locations
Remote
Senior level
Pharmaceutical
The Role
Lead AI adoption across the company by translating technical AI concepts into accessible guidance, curating AI education and communications, partnering with OCM/L&D/Communications, and managing a team that delivers adoption programming and liaison services. Ensure AI messaging accuracy, prioritize initiatives by strategic value, and develop adoption metrics and team AI fluency.
Summary Generated by Built In

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments.  We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability.

This role will work within our innovative Data & Technology group that continues to evolve to meet business needs, fuel Parexel's growth and enable improved support for stakeholders, including customers and ultimately patients, who will benefit from Parexel's integrated processes and systems.

This role can be based in either Poland or Romania and can be fully home based and remote working anywhere in either of these two locations only.

As the Director, AI Translation & Adoption you will own the adoption posture for AI across Parexel — making sure the right AI capabilities reach the right people, in language they can use, at the right moment. You will be the connective tissue between AI Enablement and the organizations that drive change at scale: Organizational Change Management  , L&D, Corporate Communications, and the Single Point Of Contact and change ambassador networks. You will lead a team that translates highly technical AI concepts into accessible, accurate, and useful information for non-technical audiences, and curates the AI education and communications calendar to match strategic priority rather than engineer availability. You will not duplicate the work of partner organizations — you will equip them to deliver AI-related change with confidence.

We are looking for someone who is deeply curious about how technology gets adopted in real organizations, and who has the rare ability to translate complex technical concepts into plain language without losing accuracy. You will be comfortable aggregating information across many sources, distilling what matters, and getting it in front of the right people at the right time. You will partner across functions, read the room, and understand that adoption happens through trust as much as through training. You will have experience working with change management, communications, or learning organizations, and know how to make those partnerships productive. You must be comfortable being the AI subject-matter authority in a room of non-technical stakeholders, and know when to lead and when to step back and let your partners do their best work.

Key Accountabilities:
 

AI Adoption Strategy & Curation

  • Own the AI adoption posture across Parexel: what gets emphasized, when, and to whom.

  • Curate the AI communications and education calendar to match strategic priority — not the order in which engineers happen to ask for visibility.

Translation & Liaison

  • Lead the function's work translating technical AI concepts into accessible language for non-technical audiences, while serving as the technical-accuracy check on AI messaging across Parexel.

  • Brief OCM, L&D, Corporate Communications, and the SPOC and change ambassador networks on AI direction and updates.

Education Programming

  • Oversee the AI education calendar — lunch and learns, speaker series, role-based learning paths, and topical sessions.

  • Partner with L&D on delivery infrastructure (Cornerstone, internal learning platforms).

Cross-Functional Partnerships

  • Operate as a service to partner organizations: OCM, L&D, Corporate Communications, and others bring AI-related needs to the function leader, who triages, prioritizes, and allocates the team's capacity to respond.

  • Treat that capacity as a structural commitment — partner organizations should be able to plan their AI-related work expecting the team's bandwidth, not hope for it as available.

Team Leadership

  • Lead a team responsible for adoption liaison, translation, and education programming.

  • Develop the team's AI fluency and translation skill over time.

Education & Certifications

  • Bachelor's degree required; field flexible (technical, communications, organizational psychology, or related).

  • Advanced degree in a related field preferred.

Skills:

  • Exceptional ability to translate technical concepts into accessible language for non-technical audiences.

  • Excellent written and verbal communication skills across formats (briefings, presentations, written content, working sessions).

  • Strong stakeholder management and partnership skills, especially with change management, communications, and learning organizations.

  • Sound judgment in curating what messages reach which audiences at what time.

  • Comfortable as the AI subject-matter authority in non-technical settings; equally comfortable deferring to subject-matter experts when appropriate.

Knowledge and Experience:

  • Strong demonstratable experience in high level roles at Director level that combine technology and communications — adoption leadership, technical product marketing, change management for technology programs, or similar.

  • Strong working knowledge of AI and generative AI concepts; able to maintain credibility with technical teams while staying accessible to non-technical audiences.

  • Experience partnering with organizational change management, learning and development, and corporate communications functions.

  • Familiarity with adoption metrics and the operational definitions of adoption (active usage, integrated workflow, demonstrated value).

  • Experience in regulated industries (life sciences, healthcare, financial services) preferred.

In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry.  You will be well supported and in return for your hard work you will be rewarded with a competitive base salary, bonus, car allowance and holiday as well as other leading benefits you would expect with a top company in the CRO Industry.

Apply today to begin your Parexel journey!

#LI-LG2

Skills Required

  • Bachelor's degree
  • Advanced degree (preferred)
  • Proven Director-level experience combining technology and communications, adoption leadership, technical product marketing, or change management
  • Strong working knowledge of AI and generative AI concepts
  • Exceptional ability to translate technical concepts into accessible language for non-technical audiences
  • Excellent written and verbal communication skills across formats (briefings, presentations, written content)
  • Experience partnering with organizational change management, learning and development, and corporate communications
  • Familiarity with adoption metrics and operational definitions of adoption (active usage, integrated workflow, demonstrated value)
  • Experience leading and developing a team responsible for adoption liaison, translation, and education programming
  • Experience in regulated industries (life sciences, healthcare, financial services)
  • Ability to be based in Poland or Romania (fully home based / remote within those countries only)
  • Familiarity with learning delivery infrastructure (e.g., Cornerstone or internal learning platforms)

Parexel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.

  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
  • Retirement Support Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
  • Leave & Time Off Breadth Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.

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The Company
HQ: Raleigh, NC
20,524 Employees

What We Do

Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.

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