Director, Account Management

Posted Yesterday
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Hiring Remotely in Côte d'Ivoire
Remote or Hybrid
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads Mastercard’s country account management strategy in Côte d’Ivoire, driving market growth, profitable share, revenue diversification, and P&L performance. Builds relationships with banks, regulators, governments, vendors, and processing partners; develops sales pipelines, financial models, business cases, and growth strategies. Serves as a senior customer-facing representative, coordinates subject-matter experts, manages contract processes, identifies product opportunities, and ensures regulatory compliance.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
About the job
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, Country Account Management - Cote d'Ivoire (based in Cote d'Ivoire)
Overview
MasterCard Africa Division has a need to appoint a Director, Country Account Management to be based in Cote d'Ivoire.
Responsible for defining a future focused strategy for Cote d'Ivoire.
Creates an inspiring vision and innovative business strategy to accelerate market growth and profitable market share
Establishes partnerships with customers, regulators, government and stakeholders and is seen as a Thought Leader and Industry Expert in the market.
Develops the sales pipeline, coordinating with product development and account management teams
Be the responsible "face of MasterCard" to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.
Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
Analyze customers' existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
Develop financial modeling and business cases for identified opportunities
Owns the P&L and country goals, driving revenue growth, market share and diversification of Mastercard's products and solutions
Monitors regulatory framework that may influence country operations and ensures compliance is maintained
Establishes a reputation as an industry expert on payments technology ecosystem and is an ambassador for Mastercard
Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

What the Team is Saying

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Mastercard Compensation & Benefits Highlights

  • Strong & Reliable Incentives — Bonuses and financial incentives are often viewed as robust and dependable, with annual bonus structures cited as a major perk. Feedback suggests high bonus targets tied to organizational levels enhance overall pay satisfaction.
  • Retirement Support — 401(k) matching and broader retirement contributions are consistently highlighted as standout strengths. Feedback suggests these programs materially elevate total compensation value.
  • Leave & Time Off Breadth — Paid time off is described as generous, complemented by holidays, personal time, and other leave programs. Feedback suggests the breadth of time-off benefits adds significant perceived value to the package.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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