Director, Account Management

Reposted 6 Days Ago
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Hiring Remotely in Buenos Aires, Ciudad Autónoma de Buenos Aires, ARG
Remote or Hybrid
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads account management and business development for a key Mastercard customer, including negotiations, customer satisfaction, strategic solution development, and business planning. Partners with cross-functional teams to address customer needs, achieve mutual goals, and deliver measurable results. Requires extensive payments industry, sales, networking, influencing, negotiation, analytical, and communication skills, plus fluency in Spanish and English.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
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• Responsible for all account management and business development activities for a key customer, including deal making /negotiations and monitoring customer satisfaction with MasterCard's support and solutions delivery• This will include providing strategic customer solutions and achieving mutual goals through leveraging cross functional solutions teams, systems and processes in order to prioritize and proactively meet customer's needs and challenges.
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• Extensive account management skills and sales experience • Payment industry experience and good knowledge of the payments markets• Demonstrate multi-disciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies• Must demonstrate strong influencing and negotiation skills.• Demonstrate proven ability to develop and successfully implement, quantifiable business plans.• Extensive industry knowledge and networking.• Have an entrepreneurial approach and vision.• Analytical skills from a product management/profitability perspective.• Outstanding influencing and communication skills • Bachelor's degree or sales experience within a Blue-Chip organization. Master's degree a Pus.• Fluent in Spanish and English.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Extensive account management skills
  • Sales experience
  • Payment industry experience and knowledge of payment markets
  • Multidisciplinary knowledge of marketing, operations, risk, debit, acquiring, and emerging technologies
  • Strong influencing and negotiation skills
  • Ability to develop and implement quantifiable business plans
  • Extensive industry knowledge and networking
  • Entrepreneurial approach and vision
  • Analytical skills from a product management and profitability perspective
  • Outstanding influencing and communication skills
  • Bachelor's degree or sales experience within a blue-chip organization
  • Master's degree
  • Fluency in Spanish and English

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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