Director of AAPC Services

Reposted 5 Days Ago
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Salt Lake City, UT
In-Office
Senior level
Healthtech
The Role
The Director will lead operations for audit and consulting services, manage client relations, oversee team performance, and ensure departmental standards are met.
Summary Generated by Built In

This is a remote position

We are seeking a highly motivated Managing Director to provide operational leadership across our Professional Audit, Revenue Cycle, Risk Adjustment, and CDI service lines, supporting both day-to-day execution and strategic growth initiatives.
Job Duties:
The Director of AAPC Services reports to the Vice President of AAPC Services and is responsible for overseeing the day-to-day operations for professional audits and consulting related services being provided by the Audit Services Division.  Specific responsibilities would include, but are not limited to:

  • Work with the division vice president and other senior leadership to assist in ongoing enhancement of RCM offerings, AI technology and CDI validation audits, and risk adjustment services.
  • Forecast, strategic plan, and set goals to ensure growth and viability of the department based on industry and customer needs
  • Monitor departmental performance metrics and goals and communicate with senior leadership teams in any variances.
  • Manage client needs and expectations to ensure project scope, requirements and deliverables are developed appropriately with clients.
  • Responsible for coordinating the allocation and assignment of department resources to ensure client projects are delivered on time, on budget and that client expectations are exceeded.
  • Manage auditors and contractors to ensure smooth operations of daily activities and that productivity and quality standards are being met. 
  • Responsible for maintaining department standards, protocols, and guidelines. 
  • Oversee efforts to recruit and attract both internal and external resources as needed.  Ensure the quality and caliber of team members is consistent with AAPC standards.
  • Manage team performance metrics and goals and communicate with senior leadership any variances.
  • Monitor performance and provide feedback to direct reports through formal and informal performance feedback; regularly communicate with staff to achieve mutual understanding and desired results.
The ideal candidate will possess the following:
  • Minimum 10 years in the healthcare setting, with 5 of those years in a management position
  • Minimum 5 years auditing and outpatient CDI experience
  • Extensive coding experience in multiple specialties
  • Understanding of risk adjustment models (e.g. HCC, PACE, Medicaid) and workflows
  • Extensive knowledge of AMA, OIG, CMS and other national coding and compliance guidelines
  • Excellent communication skills with the ability to deal effectively with physicians, management, and staff
  • Demonstrated ability to successfully manage multiple projects simultaneously
  • Experience developing and delivering training material, PowerPoint presentations, webinars and reports for physicians, management, and auditors
  • Strong organizational skills and work ethics
  • Detail oriented and deadline driven attitude
  • Strong leadership skills
  • Proficient in Windows, Excel, Word, and PowerPoint
Certification Requirements:
  • CPC
  • CRC or equivalent experience
  • CPMA or RHIT or RRA
  • CDEO
    AAPC Values:
    DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
    HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
    TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
    SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
    INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

What We Offer:

AAPC offers a competitive compensation commensurate with experience, along with a comprehensive benefits package including medical, dental and vision insurance, 401(k) retirement plan, Health Savings Account (HSA), and generous PTO and holiday pay.

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Top Skills

Ai Technology
Excel
PowerPoint
Windows
Word
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The Company
HQ: Salt Lake City, UT
1,286 Employees
Year Founded: 1988

What We Do

AAPC was founded in 1988 to provide education and professional certification to physician-based medical coders and to elevate the standards of medical coding by providing student training, certification, ongoing education, networking, and job opportunities. Since then, AAPC has expanded beyond coding to include training and credentials in documentation and coding audits, regulatory compliance, and physician practice management. AAPC's membership includes over 200,000 healthcare professionals worldwide, of which more than 100,000 are certified.

AAPC has the largest network of billing, coding, auditing, and practice management professionals. We provide a suite of software and services that support healthcare organizations with training, accreditation, and the tools necessary to ensure revenue optimization.

Learn more at this link: https://www.aapc.com/business/auditing-and-coding-services.aspx

AAPC certifications encompass the entire business side of provider care, with physician coding (CPC®), hospital outpatient facility (COC®), hospital inpatient facility (CIC®), risk adjustment coding (CRC®), payer perspective coding (CPC-P®), practice management (CPPM™), and more. All certifications demonstrate a hands-on, working knowledge to support cleaner claim submissions, faster reimbursement, fewer denials, and better run practices. Specialty coding credentials are currently offered in 20 different fields of expertise. AAPC offers continuing education for all credentials through local chapters, workshops, webinars, a monthly newsmagazine (Healthcare Business Monthly), other publications, and conferences.

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