Director, 3PL Canada Operations

At TTI, people come for the opportunity and stay for the culture!

The Director, 3PL Operations (International) is responsible for the strategic oversight, performance, and governance of third-party logistics (3PL) operations across Canada and international markets. This leader ensures that all 3PL partners operate with consistency, compliance, and cost efficiency while supporting Milwaukee Tool’s rapidly expanding global footprint.
Through disciplined operational management, strategic foresight, and strong cross-functional collaboration, this role will deliver scalable 3PL performance that strengthens Milwaukee Tool’s ability to move product safely, efficiently, and reliably—meeting customer demand and fueling enterprise growth.

Job Description:

Director, 3PL Canada Operations

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Toronto HQ | L1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

Serving as a critical extension of the Distribution & Transportation executive team, this role ensures alignment between enterprise growth goals and execution across the global 3PL network—delivering world-class operational performance, compliance, and cost efficiency. The Director partners closely with internal business units and 3PL providers to create a unified, scalable, and high-performing logistics ecosystem that enables Milwaukee Tool’s continued expansion across North America and abroad.

What You Will Do

Strategic Leadership

• Develop and execute the global 3PL strategy to enable growth, speed, and scalability in alignment with enterprise priorities.

• Serve as the strategic liaison between the EVP, Distribution & Transportation and 3PL partners to ensure performance alignment and contract compliance.

• Lead long-term planning for distribution footprint optimization, automation adoption, and capability enhancement across regions.

• Oversee sourcing, negotiation, and onboarding of new 3PL partners through a disciplined RFP and governance process.

Operational Excellence

• Direct day-to-day operations and performance across Canada and global 3PL sites, ensuring delivery accuracy, safety, and efficiency.

• Establish standardized operating frameworks, metrics, and KPIs across all 3PL locations to drive transparency and accountability.

• Lead quarterly and annual business reviews with 3PLs, ensuring action plans are in place for continuous improvement.

• Partner with Continuous Improvement and Supply Chain Engineering to introduce best-in-class technology, process optimization, and automation.

Financial & Performance Management

• Own full P&L accountability for 3PL operations within scope, including budgeting, forecasting, and cost variance management.

• Collaborate with Finance and Procurement to ensure fiscal discipline, contract alignment, and cost-savings realization.

• Monitor key performance indicators, labor efficiency, and throughput metrics to deliver measurable operational gains.

Governance, Compliance & Risk

• Ensure compliance with international trade laws, customs requirements, and environmental, health, and safety regulations.

• Maintain strong audit controls and business continuity plans across all 3PL sites.

• Partner with Legal, Compliance, and HR to mitigate co-employment, data security, and contractual risk.

Leadership & Collaboration

• Provide leadership and direction to regional logistics and 3PL performance managers globally.

• Build collaborative partnerships across internal functions—Procurement, Customer Fulfillment, Finance, and Talent Management—to ensure business alignment.

• Represent Milwaukee Tool in senior-level negotiations, site visits, and executive forums to uphold the company’s culture and performance standards.

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Base Salary (140K to 160K), plus 50% annual bonus
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.