Dir, Outside Counsel Specialist

The Outside Counsel Specialist is a strategic partner and central point of contact for the legal and operations teams overseeing the Outside Counsel Program end to end. This position is responsible for overseeing the execution of program/business requirements while driving continuous improvement; and influencing decisions to support program objectives. The role must provide strategic support for daily activities including – reporting, compliance, monitoring, maintenance, committee support, engagement with panel firms and issue management, vendor management, annual RFP assessment and process, etc. In addition, this role serves as a key liaison with external and internal technology partners regarding the software and applications that support the Outside Counsel Program and supports attorneys in creating RFPs for engaging outside counsel through AI-assisted technology.

The Outside Counsel Specialist serves as a thought leader who drives a best-in-class strategic model while having the financial and operational savviness to proactively adapt to the changing priorities and business needs to ultimately control costs/drive positive budget results and help the business make better data-driven decisions. This role plays a critical role in partnering with – all levels of associates within Law & Policy to drive the lifecycle of the outside counsel service delivery model; with law firm CFOs to negotiate contracts; with the company’s Technology area to expand capabilities such as Artificial Intelligence (AI); and other key business areas (both internal and external).

Key Responsibilities and Duties

• Direct Outside Counsel Program end to end to strategically align with the business requirements and objectives
• Advise senior leadership on strategic and operational decisions based on financial analysis
• Influence the development of strategic improvements through analysis of progress and performance against set targets
• Analyze and present program findings and recurring reports to Law & Policy department to manage budgets and influence key decisions
• Consult with internal and external partners to drive process improvement and develop innovative solutions

Additional Responsibilities

• Serves as a key liaison with Pursuit, and supports attorneys in creating RFPs for Pursuit.
• Other duties as assigned.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
9IC

Qualifications:

Required:

• 5+ Years experience working in legal operations or with legal teams/law firms a significant plus

Preferred:

• 7+ Years experience working in legal operations or with legal teams/law firms a significant plus
• In lieu of legal experience, strong experience with business management, finance, budgets, and large financial programs is preferred

Related Skills

Adaptability, Communication, Consultative Communication, Continuous Improvement Mindset, Detail-Oriented, Ethical Conduct, Legal Administration

Anticipated Posting End Date:

2025-01-09

Base Pay Range: $147,000/yr. - $198,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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