Digital Workspace Lead

Posted 12 Days Ago
Be an Early Applicant
Düsseldorf, Nordrhein-Westfalen
In-Office
Senior level
eCommerce • Food • Information Technology • Retail
Tech's answer to groceries 🥑 🥐🍎
The Role
The Digital Workspace Lead will manage the stability and performance of IT operations, lead a team, and drive process improvements in a fast-paced environment.
Summary Generated by Built In

In a nutshell 

As a Digital Workspace Lead DE, you will take on a key role within our German Digital Workspace team, driving the stability, performance, and scalability of our local IT operations. You’ll combine hands-on technical expertise with leadership and strategic thinking to ensure that our offices and infrastructure run smoothly—supporting our teams in doing their best work every day.

You’ll lead a small but dedicated team, guiding technology decisions, fostering a culture of ownership and growth, and continuously improving our processes. From setting up new locations, to managing hardware and software across our German sites, you’ll be the go-to expert ensuring our digital workspace remains reliable, secure, and future-ready.

You’ll thrive in an environment that values initiative, accountability, and agility. Whether it's refining IT workflows, rolling out new tools, or responding quickly to infrastructure challenges, you’ll play a crucial role in keeping our operations resilient and efficient.

Tricks of the trade

  • Ownership: Lead by example by setting clear goals, fostering independence, and building a strong culture of accountability within the Digital Workspace DE team
  • Impact: Drive the growth and maturity of the local IT function by improving team structure, closing process gaps, and ensuring consistently high-quality IT support
  • Problem-Solving: Provide technical guidance and hands-on support to help unblock the team on complex operational and technical challenges
  • Mentorship: Conduct 1:1s and yearly performance reviews in collaboration with your manager and HR, while coaching team members to grow their skills and ownership.
  • Collaboration: Work closely with the Dutch team to align strategies, maintain consistency across regions, and promote best practices
  • Support: Ensure day-to-day IT operations run smoothly, while enabling the team to scale effectively in line with the organization’s rapid growth
  • Our Tech: Atlassian (Jira, Confluence), Google Workspace, Slack, SOTI, Workspace ONE, Windows, macOS, ChromeOS, Microsoft

We’re looking for

  • Bachelor’s degree, preferably in IT Management, Computer Networks, or a related field
  • A structured, self-driven leader thriving in fast-paced, evolving environments, able to work independently and collaborate effectively
  • Curious, analytical, and detail-oriented with a problem-solving mindset focused on prevention as well as resolution
  • Approachable and communicative, balancing people skills with technical expertise; experienced in office setups, process improvements, and team support
  • Hands-on experience with Atlassian (Jira, Confluence), Google Workspace, Slack
  • Skilled in Mobile Device Management platforms such as SOTI or Workspace ONE
  • Confident managing hardware environments across Windows and macOS, including onboarding, configuration, and support
  • Fluent in German and English
  • EU working permit or citizenship
  • Willingness to travel occasionally to other company locations (e.g. Amsterdam or Hamburg offices, and fulfillment centers across Germany)

You can look forward to this

  • Experience the dynamic atmosphere of an innovative scale-up and become part of a team that achieves great things together
  • Work in a motivated, international team and look forward to unforgettable team events
  • Enjoy free lunch, snacks and drinks at all our picnic locations – always fresh and delicious
  • With 30 days of vacation per year (with a 40-hour week), you ensure the perfect balance between work and relaxation
  • We will provide you with a picnic laptop and a smartphone
  • Look forward to a variety of discounts, vouchers and other benefits that will sweeten your life
  • Travel throughout Germany with your Picnic-subsidized Deutschlandticket
  • Stay fit and full of energy - with Lease-a-Bike you can get to work sustainably, healthily and flexibly

Top Skills

Atlassian
Chromeos
Confluence
Google Workspace
JIRA
macOS
Slack
Soti
Windows
Workspace One
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The Company
HQ: Duivendrecht
4,979 Employees
Year Founded: 2015

What We Do

At Picnic, we’re revolutionizing the way people buy groceries. Our affordable and sustainable service is made possible by our passionate people, cutting-edge technology, efficient planning, and, of course, our fleet of iconic electric vehicles! It’s why our customer base is growing rapidly across the Netherlands, Germany, and France.

One of the things that makes Picnic different is that we handle almost everything in-house: forecasting, developing our first automated warehouse and new electric Picnic vehicles, internal and customer-facing applications—the list goes on. It gives us more freedom when it comes to trying out new and innovative ideas, which is something we do a lot!

We love to challenge ourselves and learn new things. Our teams have access to various meetups, language classes, ‘Lunch & Learn’ sessions, our very own Tech Academy, and tailored soft-skills training. Professional development is as important to us as the service we provide to our customers.

As a diverse team made up of over 80 nationalities, there are always plenty of activities to get involved with, whether you’re into sports, board games, charitable causes, dancing (at our legendary Picnic festival), or licorice tasting—yes, even that!

Our scale-up culture means you get to own your role and bring fresh ideas to the table. So, if you’re looking for an opportunity to make a real difference, get in touch—we’d love to hear from you.

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