Digital Workspace Analyst – IT – Bulgaria

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why will you enjoy this new opportunity?

Redis is seeking a Digital Workplace Analyst to support the adoption, optimization, and continuous improvement of core workplace platforms such as Google Workspace, Slack, and Jira. This role requires an internal product mindset: understanding employee needs, monitoring usage and license efficiency, supporting vendor and renewal processes, tracking product roadmaps, and helping drive training and enablement across the company. The ideal candidate is AI-forward and curious about how automation, integrations, and emerging AI capabilities can extend the value of workplace tools. Success in this role means employees are actively using the systems we invest in and getting the most value from them to improve collaboration, execution, and productivity across Redis.

What type of work will you be doing:

• Support the strategy, adoption, and continuous improvement of core workplace collaborations platforms including Google Workspace, Slack, and Atlassian.

• Act with an internal product mindset by gathering employee feedback, understanding business needs, and helping improve how workplace tools are used across the company.

• Monitor system usage, adoption trends, and license utilization to help ensure tools are being used effectively and efficiently.

• Assist with vendor management, contract renewals, and licensing administration for key productivity platforms.

• Track product roadmaps and evaluate new features, capabilities, and enhancements that could improve employee experience and productivity.

• Identify opportunities to extend the value of workplace tools through workflow automation, integrations, and AI-enabled use cases.

• Help create training, documentation, and enablement programs that support stronger adoption and more effective use of internal systems.

• Partner with IT, security, operations, and business stakeholders to support scalable, well-governed, and user-friendly workplace tools.

• Stay current on trends in workplace technology, AI-assisted productivity, and digital collaboration tools.

Your experience and strengths:

• 1–3 years of experience in business systems, IT, operations, workplace technology, productivity tools, or a related field.

• Familiarity with workplace platforms such as Google Workspace, Slack, Atlassian, or similar tools.

• Interest in digital workplace technology and a strong curiosity about how AI, automation, and integrations can improve employee productivity.

• Experience supporting tool adoption, process improvement, documentation, training, or end-user enablement is a plus.

• Analytical mindset with the ability to proactively monitor usage, identify trends, and recommend improvements.

• Strong organizational skills and attention to detail, especially in areas such as license tracking, observability, renewals, and vendor coordination.

• Clear communication skills in English and the ability to work effectively with cross-functional and distributed teams.

• Strong sense of ownership, curiosity, and willingness to learn in a fast-paced environment.

What are the benefits and perks of working at Redis Bulgaria:

• Competitive compensation package formed by salary and equity grants

• 25 days of vacation time

• Hybrid working options from both home and the office

• Home internet & phone monthly allowance

• One-time home-office setup allowance

• Health and dental insurance for you

• Personal life insurance

• Critical Illness Cover

• Lunch and snacks in the office

• Multisport/CoolFit card

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.