Digital Workplace Manager

Company Description

Are you passionate about creating a seamless, technology-driven workspace that enhances productivity and collaboration? Do you excel in managing workplace setups, hardware, and meeting room technology, ensuring everything runs smoothly? If so, you might be the Digital Workplace Manager we’re looking for!

At Red Bull Media House, we're seeking a dedicated and innovative Digital Workplace Manager to ensure our users have an efficient and state-of-the-art digital workplace. This role offers the perfect balance of autonomy and collaboration within our agile team environment. As a local IT role within Red Bull Media House, you’ll have the freedom to drive improvements while closely aligning with Red Bull HQ IT, leveraging their portfolio to foster an innovative workplace experience.

Job Description

Workplace Setups & User Hardware

In this role, you’ll oversee the full lifecycle management of workplace hardware from procurement to retirement, ensuring compliance with company policies in close alignment with Red Bull HQ IT. Advising users and departments on optimal workplace setups, focusing on efficiency and ergonomics will be a crucial part of your role. Collaboration with hardware vendors and service providers is key to ensure high-quality products, timely delivery, and efficient support services. You’ll oversee the management of an external partner responsible for the provisioning, setup, and maintenance of user devices, ensuring they are fit for purpose. Additionally, you’ll monitor and oversee hardware-related costs, ensuring accurate budgeting, expense tracking, and cost efficiency.

Printers & Office Peripherals

You’ll oversee the strategic management of printers and office peripherals to meet business requirements in alignment with Red Bull HQ IT services. Monitoring printing and peripheral-related expenses to ensure cost transparency, budget adherence, and operational cost optimization will also be part of your responsibilities.

Meeting Rooms & Collaboration Technology

You’ll oversee the selection, implementation, and lifecycle management of meeting room technology that will be provided form HQ IT, ensuring it aligns with business needs. You’ll oversee the management of maintenance, upgrades, and issue resolution to ensure the reliability of meeting room technology. You’ll also be providing training and guidance on using meeting room technology efficiently, as well as tracking and managing costs related to meeting room technology, including hardware, software, and support services, will be central to your role.

Mobile Device Management (MDM) & Support

Last but not least, you’ll oversee the full management lifecycle of mobile devices, including procurement, distribution, maintenance, and retirement. Managing device replacements to ensure minimal downtime for users and efficient handling of faulty or outdated devices will be key. Additionally, you’ll monitor and oversee mobile hardware cost’s to ensure cost control, correct allocations, and compliance with company policies.

Qualifications

At least 5 years of professional experience with Digital Workplace services or a similar role.

Experience in managing budgets related to workplace technology, including cost planning, vendor negotiations, and expense tracking.

ITIL 4.0 Foundation is a plus.

Strong Communication & Collaboration – Ability to communicate effectively with users, stakeholders, and vendors in a clear and approachable manner.

Open-Minded & Adaptable – Willingness to embrace new ideas, adapt to change, and work in a dynamic environment.

Performance & Result-Oriented – Focused on achieving measurable outcomes and continuously improving workplace solutions.

Proactive & Growth Mindset – Takes initiative, seeks continuous improvement, and drives innovation.

Process-Oriented & Structured – Works in a methodical and organized way, ensuring efficiency in digital workplace management.

Analytical & Strategic Thinking – Ability to recognize complex relationships, break them down into simple solutions, and make data-driven decisions.

Solution-Oriented – Focuses on resolving challenges efficiently while balancing user needs and business objectives.

University degree in Computer Science, Information Technology, or an equivalent IT technology education.

Flexible & Resilient – Able to adapt to shifting priorities and manage multiple tasks effectively.

Fluent in English, German is considered a plus.

Passionate About Media & Technology – Enthusiastic about the Red Bull Media House environment and staying up to date with digital workplace trends.

Additional Information

Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2691.00 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.