At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
Remote Location Germany, Remote Location Mexico, Remote Location NetherlandsDigital Workplace Administrator
The Digital Workplace Administrator will provide third‑line (L3) administration, engineering, and escalation support for Allegion’s global collaboration platforms within the Microsoft 365 ecosystem (including SharePoint, Exchange, and Teams) and associated technologies.
Working within the Digital Workplace team and reporting to the Digital Workplace Manager, this role will act as a technical escalation point, ensuring the stability, performance, and continuous improvement of collaboration services used across Allegion’s global business. The role combines platform ownership, advanced troubleshooting, solution design, and user enablement, supporting both operational delivery and the successful execution of projects and strategic initiatives, including M&A integrations, migrations, and platform enhancements.
- Act as the third‑line (L3) escalation point for complex incidents and service issues across Microsoft 365 collaboration tools (Teams, Exchange Online, SharePoint Online).
- Provide advanced administration, configuration, and optimisation of the Office 365 environment to ensure secure, scalable, and high‑performing services.
- Lead root cause analysis and problem management, driving resolution of recurring or high‑impact issues and implementing long‑term fixes.
- Design and deliver collaboration solutions aligned to business, security, and compliance requirements.
- Support global M&A activities, including tenant-to-tenant migrations, onboarding of acquired businesses, and platform standardisation.
- Develop and maintain automation and tooling (e.g. PowerShell) to streamline administration and improve operational efficiency.
- Collaborate with business stakeholders to understand requirements and implement effective, user‑centric solutions.
- Maintain technical documentation, standards, and operational procedures for current and future state environments.
- Work closely with other IT teams (Security, Identity, Infrastructure, Service Desk) to ensure end‑to‑end service alignment and integration.
- Provide guidance and escalation support to other team members, helping to upskill and improve overall support capability.
- Deliver user training and adoption support where required to maximise the value of collaboration tools.
- Minimum 3+ years’ experience administering Microsoft 365, with strong hands‑on expertise in SharePoint, Teams, Exchange Online; experience with the Power Platform is desirable but not essential.
- Experience operating at a 2nd / 3rd line support level, including ownership of complex incidents and escalations.
- Strong understanding of enterprise collaboration and communication technologies.
- Experience with PowerShell or similar scripting languages for automation and platform management.
- Demonstrated ability to translate business requirements into technical solutions.
- Strong understanding of Microsoft 365 architecture, governance, and dependencies (identity, licensing, compliance).
- Excellent analytical and problem‑solving skills, with attention to detail and quality.
- Ability to work in a fast‑paced, global environment, managing multiple priorities effectively.
- Strong communication skills, with the ability to engage both technical and non‑technical stakeholders.
- Proven ability to work collaboratively across globally distributed teams.
- High school diploma required; Bachelor’s degree in a related discipline preferred.
- Travel may be required to support M&A activities, onboarding, and integration efforts.
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
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Skills Required
- 3+ years' experience administering Microsoft 365 with hands-on expertise in SharePoint, Teams, Exchange Online
- Experience operating at 2nd / 3rd line support level, owning complex incidents and escalations
- Strong understanding of enterprise collaboration and communication technologies
- Experience with PowerShell or similar scripting languages for automation and platform management
- Ability to translate business requirements into technical solutions
- Strong understanding of Microsoft 365 architecture, governance, and dependencies (identity, licensing, compliance)
- Excellent analytical and problem-solving skills, attention to detail and quality
- Ability to work in a fast-paced, global environment and manage multiple priorities
- Strong communication skills to engage technical and non-technical stakeholders
- Proven ability to work collaboratively across globally distributed teams
- High school diploma
- Bachelor's degree in a related discipline
- Travel as required to support M&A activities, onboarding, and integration efforts
- Experience with Power Platform
Allegion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allegion and has not been reviewed or approved by Allegion.
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Retirement Support — Retirement support is positioned as a strong component of the total rewards package, with a company match highlighted as a meaningful differentiator. Immediate access to matching contributions is framed as increasing the overall value of compensation.
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Leave & Time Off Breadth — Time-off offerings are characterized as generous in many roles, including references to unlimited PTO in some salaried positions. This breadth can raise overall compensation satisfaction by adding flexibility beyond base pay.
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Healthcare Strength — Healthcare benefits are presented as comprehensive, spanning medical, dental, and vision coverage alongside additional protection benefits. Wellness programming tied to health goals is also described as enhancing the perceived value of the benefits package.
Allegion Insights
What We Do
Allegion (NYSE: ALLE) is a global pioneer in seamless access, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion secures people and assets with a range of solutions for homes, businesses, schools and institutions. Allegion had $2.7 billion in revenue in 2020, and its security products are sold around the world. While Allegion is a new name in the security industry, we are not new. For over a century, we have kept people safe and secure with category leading products. From inventing the “panic release bar” exit device in 1908 to pioneering the first-ever electric-controlled lock, our brands have been innovators for almost as long as people have locked doors. Their entrepreneurial spirit is at the core of who we are. As an independent Allegion, we are able to unlock our company’s true potential. By tapping into that entrepreneurial spirit that has made us the leader in mechanical security, we will continue to drive forward and integrate tomorrow’s electronic solutions into everything we do. Our long history of expertise in the commercial industry enables us to have better quality, stronger, and safer products for our residential customers. Together, with the power and passion of our global employees, we will realize Allegion’s full potential as we continue to be a leader in the global safety and security industry.
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