Digital Transformation Manager

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. 

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 7 Salary:  £49,387 - £56,515 per annum

Hours Per Week:  Full time 37.5 hrs

Contract Type:  Temporary

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN & St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

The Digital Transformation & Training Manager is responsible for leading and coordinating the delivery of business change and digital training functions across the organisation, ensuring the successful adoption of digital systems and realisation of programme benefits. The role provides leadership to Business Change Analysts and Digital Trainers, aligning change management, stakeholder engagement, and workforce training activities to support strategic digital programmes and wider clinical systems. The post holder ensures a coherent approach to change, communications, and training, enabling operational teams to effectively adopt new processes and technologies while maintaining service stability and delivering measurable outcomes.

The post holder will lead the development and delivery of the digital transformation, providing strategic oversight of the frameworks, standards and approaches that support effective organisational change, digital adoption and benefits realisation across programmes of work. They will manage and develop a high-performing team to deliver transformation, engagement and training activites that enables the successful implementation of digital products and services, ensuring staff are supported through change and equipped with high-quality training packages, materials and learning interventions. The role will work closely with programme, operational, clinical and corporate stakeholders to embed consistent change practices, improve readiness for digital transformation and support the safe, effective and sustainable adoption of new technologies across the organisation.

Key Responsibilities

• Line manage and develop Business Change Analysts and Digital Trainers
• Provide visible leadership across multi-site teams and ensure consistent delivery of services
• Lead the delivery of Digital change and training activities across digital programmes
• Ensure effective transition of business change, training delivery, and programme benefits into operational practice
• Support workforce capability and digital skills development aligned to Trust strategy
• Oversee delivery of change management activities, ensuring alignment to programme objectives
• Ensure clear communication of the benefits, risks, and impacts of change
• Lead the development and delivery of digital training strategies using blended learning approaches
• Ensure training supports system adoption, workforce capability, and NHS standards
• Align training delivery with system deployments and upgrades
• Build and maintain effective relationships with clinical, operational, and corporate stakeholders

For full job details and person specifications please refer to enclosed job description.

Essential

• Degree level qualification or equivalent experience in digital transformation, change management, training, or related field
• Evidence of continued professional development

Desirable

• Formal change management qualification (e.g. Prosci, MSP, PRINCE2)
• Teaching/training qualification or equivalent experience
• Leadership or management qualification

Experience

Essential

• Significant experience of leading business change and/or digital training functions
• Experience managing or supervising staff and developing team capability
• Experience delivering change within large-scale organisational or digital programmes
• Experience of stakeholder engagement across clinical, operational, and corporate teams
• Experience developing and delivering training or learning interventions across mixed audiences

Desirable

• Experience within NHS or healthcare environment Experience of multi-site service delivery Experience supporting implementation of EPR or clinical system

Skills & Knowledge

Essential

• Knowledge of digital transformation and organisational change management, including change impact assessment, stakeholder engagement, readiness and adoption.
• Knowledge of business process mapping and redesign, including translating system changes into effective operational practice.
• Knowledge of benefits identification, measurement and realisation, including evaluating training effectiveness and sustained digital adoption.
• Understanding of project and programme governance, risk management and the interdependencies between technical delivery, business change and training.
• Understanding of information governance, confidentiality and clinical safety considerations relevant to digital implementation and training.

Desirable

• Knowledge of NHS clinical and operational workflows and the impact of digital change on service delivery.
• Knowledge of digital learning platforms, learning management systems and tools for developing training materials.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs. 

For more information, please see our People and OD Strategy 2026

Smoke Free Policy: 

All of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.

Our goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.