Digital Transformation & Innovation Lead - Global Markets

Posted 3 Days Ago
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Senior level
Financial Services
The Role
Leads Global Markets digital transformation and innovation across African markets, developing growth roadmaps, scaling digital solutions, improving client journeys, and driving adoption across foreign exchange, payments, remittances, investments, and equities trading. Builds business cases, manages stakeholders and dependencies, tracks benefits and performance, supports market expansion, and strengthens governance, regulatory compliance, risk management, and transformation capabilities.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To lead the development and execution of the Global Markets(GM) digital transformation and innovation strategy across Africa, enabling sustainable growth, enhanced client experience, increased digital adoption and market expansion across business segments. The role is accountable for identifying, developing and scaling digital opportunities across Retail Foreign Exchange, Retail Cross Border Payments, Remittances, International Payments, Retail Investments and Equities Trading, while partnering with centre of excellence teams to deliver measurable business value across African markets.

Role Responsibilities

  • Product & Platform Account Management: Monitor African market trends, regulations, fintech and client insights. Collaborate with Product, Platform and country teams to drive Global Markets digital transformation across FX, payments, remittances, investments and trading.
  • GM Retail Africa Strategy & Execution: Develop and deliver the Global Markets digital transformation strategy across Africa, aligning with PPB, BCB and Global Markets objectives through execution roadmaps, milestones, performance measures and benefits realisation.
  • Digital Transformation & Growth Roadmap: Define and maintain a multi-year growth roadmap across FX, payments, remittances, investments and trading, prioritising initiatives by client needs, value, feasibility, regulatory readiness and strategy.
  • Digital Innovation: Lead scalable digital solutions that drive client acquisition, retention, adoption, revenue growth and operational efficiency across Africa.
  • Business Case Development & Stakeholder Management: Develop business cases, value propositions and commercialisation plans while partnering stakeholders to coordinate delivery, manage dependencies, resolve issues and drive execution.
  • GM Retail Market Expansion & Client Experience: Lead African rollout of digital Global Markets solutions, optimising customer journeys through insights and analytics to drive adoption, engagement and product usage.
  • Data Management: Consolidate platform analytics, revenue and turnover insights to inform client strategies, optimise functionality and monetise data. Track transformation outcomes through performance metrics, adoption, revenue, efficiency, risk and leadership reporting.
  • Drive digital transformation and adoption across African markets by enhancing digital propositions and self-service capabilities, improving client experience, reducing friction, leading change initiatives and embedding sustainable adoption of new capabilities.
  • Identify growth opportunities and optimise value delivery through market trend analysis, strategic partnerships across Product, Technology and Operations, continuous platform improvement, portfolio performance reviews and benefits realisation.
  • Strengthen capability, governance and risk management by coaching matrix teams, promoting innovation and structured delivery, ensuring regulatory compliance and supporting effective decision-making across transformation initiatives.

Qualifications

Degree Business Commerce, Information Technology, Banking Product Management, Financial Markets

Experience Required

  • Experience supporting, shaping or delivering digital, innovation or transformation initiatives, including requirements definition, customer journey optimisation, product development, stakeholder engagement and solution design across banking or financial services.
  • 3-5 years Experience in critically reviewing and presenting business cases, value propositions, go-to-market plans and benefits realisation frameworks for digital, strategic transformation or commercial growth initiatives across multiple markets.
  • 5-10 years Experience in banking, financial services, fintech or a large corporate environment, with broad exposure to African markets and strong knowledge of Global Markets products, including Retail Foreign Exchange, Cross Border Payments, Remittances, , International Payments, Retail Investments and/or Equities Trading.

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Challenging Ideas
  • Convincing People
  • Empowering Individuals
  • Establishing Rapport
  • Exploring Possibilities
  • Making Decisions
  • Providing Insights
  • Pursuing Goals
  • Resolving Conflict
  • Showing Composure
  • Team Working

Technical Competencies:

  • Regulatory Management
  • Control Frameworks
  • Business Insights
  • Client Business Case
  • Local Market Knowledge
  • Market Analysis
  • Cross Border Payments
  • Remittances
  • Retail Foreign Exchange
  • Equities Trading and Retail Investments

Skills Required

  • Degree in Business Commerce, Information Technology, Banking Product Management, or Financial Markets
  • Experience supporting, shaping, or delivering digital, innovation, or transformation initiatives in banking or financial services
  • Experience with requirements definition, customer journey optimization, product development, stakeholder engagement, and solution design
  • 3-5 years of experience reviewing and presenting business cases, value propositions, go-to-market plans, and benefits realization frameworks
  • 5-10 years of experience in banking, financial services, fintech, or a large corporate environment
  • Broad exposure to African markets
  • Strong knowledge of Global Markets products, including retail foreign exchange, cross-border payments, remittances, international payments, retail investments, or equities trading

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
HQ: Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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