Job Description:
The Digital Technology Business Partner is a strategic business leader who drives change and transformation within Royal Canin India, as part of the Rapid Growth Markets region. The role partners with India, Regional, Global and Functional leaders to shape and deliver the India Digital Technology strategy, translating business priorities into pragmatic roadmaps, investment choices and executable initiatives.
The role is accountable for Digital Technology delivery in India, builds strong partnerships across Digital Technology and Petcare, and ensures locally developed or procured solutions are appropriately governed, sustainable and aligned with enterprise standards.
Key Responsibilities- Digital strategy and alignment: Define and own the Digital Technology strategy for Royal Canin India within the Rapid Growth Markets strategy, aligning priorities with business growth and operational needs.
- Business partnering: Act as a trusted advisor to India leadership, connecting business priorities and challenges with relevant digital and technology capabilities.
- Strategy delivery: Be accountable for Digital Technology delivery in India and act as the market escalation point, ensuring delivery remains on time, in scope and on budget.
- Portfolio and value management: Maintain a clear view of the India technology portfolio, actively managing priorities, dependencies, risks, costs, business readiness and value realisation.
- Digital transformation and adoption: Partner with the EOS team and business leaders on multi-year transformation programmes, with clear ownership of stakeholder alignment, change, training, adoption and benefits.
- Digital innovation: Bring digital capabilities to life using user-centric, test-and-learn, data and analytics, automation and AI approaches, with awareness of India’s fast-evolving e-commerce and quick-commerce environment.
- Local solution governance: Establish and enforce strong governance for locally developed or procured solutions. Ensure solutions follow Enterprise Architecture review and approval processes, meet security, data, integration and supportability standards, and have clear lifecycle ownership.
- Technology landscape: Challenge the status quo to simplify, standardise and rationalise the India technology landscape while supporting appropriate innovation.
- Budget and investment: Be accountable for India Digital Technology costs, supporting investment prioritisation, business cases, total cost of ownership and delivery against agreed targets.
- Service, vendor and partner management: Monitor service quality and oversee strategic vendors and delivery partners through clear accountability, performance reviews, service expectations and escalation paths.
- External perspective and capability: Maintain a strong network across India’s digital and technology ecosystem, including relevant quick-commerce players and partners, and work with the region to ensure the necessary Digital Technology capabilities are in place.
- Bachelor’s degree or equivalent practical experience.
- Relevant experience in Digital Technology, technology business partnering, transformation or portfolio leadership; no fixed tenure is required.
- Demonstrated ability to translate business priorities and processes into pragmatic technology roadmaps, investment choices and executable initiatives.
- Strong knowledge of, or relevant experience with, India’s digital commerce landscape, including quick-commerce business models, platforms and ecosystem partners.
- Demonstrated experience establishing technology governance and managing local solutions through Enterprise Architecture review, approval and lifecycle processes.
- Strong customer focus and the ability to build productive relationships with business leaders, leadership teams, Digital Technology colleagues, project leaders and external partners.
- Commercial and financial acumen, including experience with technology budgets, business cases, total cost of ownership and benefits realisation.
- Strong problem-solving, negotiation and influencing skills, with a track record of delivering in a matrixed organisation without relying on formal authority.
- Excellent written, verbal and interpersonal communication, including the ability to simplify digital and technology topics for non-technical audiences.
- Learning agility, curiosity about emerging technology and an appetite to understand the Royal Canin India business model.
- Experience in consumer goods, retail, petcare or another complex multinational environment.
- Exposure to e-commerce, quick-commerce, customer experience, ERP, CRM, data platforms, integration or cloud-based solutions.
- Experience contributing to design-thinking, rapid experimentation, proof-of-concept or innovation initiatives.
- Awareness of responsible AI, cybersecurity, data privacy, data residency and technology risk considerations in India.
- Experience working across regional and global teams and with strategic technology vendors or implementation partners.
Mars leadership competencies
· Strategic Mindset
· Manages Complexity
· Drives Results
· Cultivates Innovation
· Balances Stakeholders
What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Skills Required
- Bachelor’s degree or equivalent practical experience
- Experience in digital technology, technology business partnering, transformation, or portfolio leadership
- Ability to translate business priorities and processes into technology roadmaps, investment choices, and executable initiatives
- Knowledge of India’s digital commerce landscape, including quick-commerce models, platforms, and ecosystem partners
- Experience establishing technology governance and managing local solutions through Enterprise Architecture review, approval, and lifecycle processes
- Strong customer focus and ability to build relationships with business leaders, technology teams, project leaders, and external partners
- Commercial and financial acumen, including technology budgets, business cases, total cost of ownership, and benefits realization
- Strong problem-solving, negotiation, influencing, and stakeholder-management skills in a matrixed organization
- Excellent written, verbal, and interpersonal communication skills, including explaining technology to non-technical audiences
- Learning agility, curiosity about emerging technology, and willingness to understand the Royal Canin India business model
- Experience in consumer goods, retail, petcare, or a complex multinational environment
- Exposure to e-commerce, quick-commerce, customer experience, ERP, CRM, data platforms, integration, or cloud solutions
- Experience with design thinking, rapid experimentation, proof-of-concept, or innovation initiatives
- Awareness of responsible AI, cybersecurity, data privacy, data residency, and technology risk considerations in India
- Experience working across regional and global teams with strategic technology vendors or implementation partners
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
