Digital Solutions Coordinator

Job Description:

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a growing global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. 

Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients everywhere. 

At Ferring, we’re inspired by our patients and your purposeful work helps people build families and live better lives. 

We encourage you to be bold, take risks and have a voice in advancing new ideas to find new solutions for patients. We give you the opportunity to collaborate globally with passionate people who have a diverse range of skills, talents and experiences. 

We give you the opportunity to thrive, grow and work in a truly, family-friendly environment where your contributions will be recognized, and your results rewarded.

Ferring + you  

Driven by digital disruption, the pharmaceutical business is going through a process of dynamic change in this perspective. Actively controlling and managing this process is one of the main responsibilities of local companies to further develop the business successfully. Ferring has picked up this development centrally by establishing the “Ferring Going Digital” initiative. Local implementation and adaptation of digital initiatives is key to ensure that positive business impact is maximized. The local approach, combined with regional and global synergy and sharing of ideas, will ensure that maximum benefit is gained from this highly operational and critical position for change.

Your day at Ferring 

• Collaborate with internal stakeholders to address customer needs and influence points throughout their decision journey in digital business areas, ensuring integration into business activities.

• Develop and implement multi-platform solutions for customers, focusing on selected channels based on insights into customer’s needs and decision journey.

• Systematically select and prioritize opportunities for each product and identify external innovation sources for implementing short- and long-term digital solutions.

• Support change management efforts by deploying new work methods and technologies, and act as a consultant to local stakeholders on the value of digital initiatives.

• Act as a trainer for digital initiatives in local and regional organizations.

• Track defined KPIs and develop performance management tools across digital channels, measuring and monitoring the business impact of digital activities.

• Ensure digital strategies are integrated with CRM to provide a 360° customer view, enabling precise, results-driven omnichannel campaign planning and execution.

• Ensure successful transfer of local findings and initiatives within the region, maximizing cross-fertilization with global digital functions and the "Ferring Going Digital" initiative for business impact.

Behind our innovation… There’s you 

• Appropriate university education. Master's degree in marketing or MBA from a relevant business school is a plus.

• Relevant operational experience in marketing, sales, IT.

• Proven experience in digital excellence (functional and technical), ideally in a healthcare environment

• Experience in a multinational environment is preferred

• Proficient in English and Spanish

• Proactive and results-oriented mindset.

People come first at Ferring 

Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love.

Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role

• Parental leave for both birthing and non-birthing parents

• Extended support on family building journey

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

Behind our purpose… There’s you 

If our mission and your vision are aligned, please apply! 

We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status. 

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You. 

Note to agencies: this search is being managed by Ferring’s Talent Acquisition team. Kindly do not send us spontaneous profiles.

Location:Ferring Mexico Commercial office