Digital Solutions Architect

FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are excited to announce our search for a full-time Digital Solutions Architect! This job contributes to the mission of FrankCrum by serving as the technical liaison between business stakeholders, Product Owners, User Experience (UX), and Software Engineering teams to architect scalable, user-centric digital solutions. The Digital Solutions Architect translates business needs into technical solution designs that align front-end experiences with enterprise application architecture, backend systems, APIs, and integration capabilities. 

1. Partner with Product Owners, business stakeholders, and UX designers to understand business objectives, user needs, and operational workflows.
2. Translate business requirements into comprehensive technical solution designs that align user experience with enterprise application capabilities.
3. Design end-to-end digital solutions by considering front-end experience, API integrations, backend processing, data flows, security requirements, and system constraints.
4. Serve as the technical bridge between business teams and software engineering by producing solution architecture, technical specifications, process flows, and implementation guidance.
5. Collaborate with UI/UX designers to ensure user interfaces are technically feasible while maintaining exceptional usability and accessibility.
6. Define application workflows, screen interactions, integration points, and business process automation opportunities.
7. Design API interaction patterns and integration strategies between internal enterprise applications and external customer-facing platforms.
8. Evaluate existing application capabilities and identify opportunities to improve user experience, operational efficiency, and system scalability.
9. Partner with Enterprise Architecture to ensure solution designs align with organizational technology standards and long-term architecture strategy.
10. Participate in backlog refinement by assisting Product Owners in decomposing business initiatives into well-defined technical features and user stories.
11. Collaborate with development teams throughout implementation to clarify requirements, answer technical questions, and validate architectural alignment.
12. Participate in solution testing, user acceptance planning, and production readiness activities to ensure business objectives are achieved.
13. Stay informed on emerging technologies, digital experience trends, AI capabilities, and architectural best practices that improve business outcomes.

The Attributes We Seek

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Information Systems, or related discipline.
2. Seven (7) years of progressively responsible experience in Solution Architecture, Application Architecture, Business Systems Analysis, Product Engineering, or Software Development.
3. Experience utilizing Majesco Core System APIs to support system integrations and digital solutions.
4. Experience designing enterprise software solutions that integrate front-end applications with backend platforms.
5. Experience working with Product Owners, UX/UI teams, business stakeholders, and software engineering teams throughout the software development lifecycle.
6. Experience documenting solution architecture, business workflows, technical specifications, and functional requirements.
7. Experience with REST APIs, JSON, API integrations, and modern web application architectures.
8. Experience with Azure DevOps or similar Agile planning platforms as well as, Microsoft Azure and cloud-based application architecture is preferred.
10. Experience within Property & Casualty Insurance, Policy Administration Systems, or Majesco platforms is preferred.
 

Our Competitive Benefits

1. Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan. 
2. Dental and Vision Insurance
3. Short Term Disability and Term Life Insurance at no cost to the employee
4. Long Term Disability and Voluntary Term Life Insurance
5. Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
6. 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
7. Flexible Spending Accounts for Medical and Dependent Care Reimbursement
8. Health Savings Account funded by FrankCrum
9. Paid time off and holiday pay
10. Education Benefit Program at the IRS Maximum allowance 
11. PTO cash out
12. Tickets at Work
13. Alero Financial and its robust credit union benefits program
14. Employee and client referral bonus programs
15. Disaster Relief Fund for employees 

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client's day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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