Lead Solutions Architect, Digital & AI (Enterprise Business)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

• Lead the end-to-end architecture and design of digital, customer experience and AI solutions from concept through to production.
• Translate business requirements into scalable, secure and maintainable technical architectures.
• Design AI-powered solutions using Generative AI, LLMs, AI agents, RAG, enterprise copilots, AI search and intelligent automation.
• Identify opportunities to redesign business and customer workflows using AI-native approaches, rather than simply automating existing processes.
• Design API-first, cloud-native and event-driven architectures across internal platforms, digital channels and partner ecosystems.
• Define solution blueprints, process flows, integration designs, data flows and deployment architectures.
• Partner with product managers, engineers, data teams, enterprise architects and external vendors to bring solutions into production.
• Provide architecture guidance throughout the SDLC and ensure solutions meet requirements for security, governance, scalability, reliability and operational supportability.
• Evaluate emerging AI, cloud and digital technologies and recommend solutions that deliver measurable business outcomes.

• 8+ years of experience in solution architecture, software engineering, digital delivery or enterprise integration.
• Strong experience designing enterprise-scale digital platforms and customer-facing applications.
• Demonstrated experience designing or implementing AI-powered solutions, such as Generative AI, LLM applications, AI agents, RAG, copilots or intelligent automation.
• Strong understanding of APIs, microservices, cloud-native applications and event-driven architecture.
• Hands-on understanding of technologies such as Java, Node.js or Python, and API-based architectures.
• Experience with cloud platforms such as Azure, AWS or Google Cloud.
• Ability to bridge business objectives and technical implementation, with strong stakeholder management across business and technology teams.
• Good understanding of AI security, governance, responsible AI and human-in-the-loop principles.
• Experience with API management, integration platforms, containers, CI/CD and modern software delivery practices.
• Telecommunications or digital industry experience is an advantage, particularly exposure to CRM, customer engagement platforms, OSS/BSS or digital channels.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.