Job Location
BOSTON GO & TECH CENTERJob Description
Role Summary
We are seeking a Digital Shelf Specialist. The Digital Shelf Specialist is responsible for ensuring our products are accurate, compelling, and conversion-ready at Amazon. This role monitors and improves product detail page (PDP) quality, resolves content issues quickly, and supports conversion optimization efforts through ongoing content enhancements, digital shelf analytics, and cross-functional coordination.
Key Responsibilities
Digital Shelf Quality & Content Health
Monitor PDP content health and accuracy (titles, bullets, descriptions, images, attributes, enhanced content).
Identify and remediate issues such as missing content, incorrect claims, outdated pack/size, incorrect taxonomy, broken variations, or suppressed listings.
Ensure product data and imagery meet retailer requirements and internal brand standards.
Content Updates & Publishing
Execute content updates via syndication platforms (e.g., Salsify, Syndigo, 1WorldSync) and/or retailer portals.
Refresh copy based on brand strategy, SEO best practices, retailer guidelines, and compliance requirements.
Manage brand store presence across portfolio.
Issue Management & Escalations
Triage and resolve digital shelf tickets related to content, catalog, availability signals, and brand presentation.
Coordinate with retailers, internal sales teams, and agencies to close issues within SLA targets.
Document recurring root causes and recommend process improvements.
Performance & Insights
Track KPI performance including content completeness, share of search, conversion rate, ratings/reviews, and sales impact.
Provide weekly reporting and insights on key content opportunities and competitor benchmarks.
Support experimentation and learning agenda (A/B tests where supported).
Buy Box Monitoring & Recovery
Monitor Buy Box ownership continuously using Amazon tools and third-party trackers.
Identify Buy Box losses (pricing, availability, 3P competition) and escalate internally or through Amazon support.
Partner with sales teams to address vendor term issues, availability challenges, and rogue 3P disruption.
Job Qualifications
Qualifications
Required
Associates’ degree or equivalent experience.
2+ years experience in eCommerce, digital merchandising, or product content operations.
Strong attention to detail; ability to manage multiple SKUs and priorities at once.
Comfort working in spreadsheets and dashboards (Excel, Power BI/Tableau).
Preferred
Experience with content syndication tools (Salsify, Syndigo, 1WorldSync, Plytix).
Familiarity with digital shelf analytics (Profitero, Stackline, Data Impact, CommerceIQ, Helium 10).
Experience with retailer portals (Amazon VC/SC, Walmart Item 360, Target Partners Online).
Core Competencies
Detail-oriented execution, strong follow-through, cross-functional collaboration, data-driven problem solving, bias for action.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full timeJob Number
R000148166Job Segmentation
Experienced ProfessionalsStarting Pay / Salary Range
$80,800.00 - $120,300.00 / yearProcter & Gamble Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision offerings alongside life and disability options. Mental-health and practical support are reinforced through an EAP that includes confidential counseling and other advisory services.
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Retirement Support — Retirement support is strengthened through profit sharing and retirement-plan access, creating a longer-term wealth-building component beyond base pay. Stock-related programs (such as share purchase and matching structures) further contribute to perceived retirement and savings value.
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Parental & Family Support — Parental leave is described as generous, including fully paid leave for new parents and additional recovery time for birth mothers. Family-oriented time-off options and caregiving supports add to the sense of comprehensive support across life stages.
Procter & Gamble Insights
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What We Do
Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within" organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.
