The Role
Manage a portfolio of Invisalign providers to drive revenue, digital adoption, and retention through proactive outreach, virtual selling, pipeline management, and collaboration with territory, clinical, marketing, and customer success teams. Track opportunities and forecasts in Salesforce, execute growth programs, and meet revenue and customer growth KPIs.
Summary Generated by Built In
Digital Sales Representative
This position is ideal for sales and customer success professionals looking to drive customer growth through digital engagement. As a Digital Sales Representative, you will manage a portfolio of Invisalign providers, helping them increase case submissions, adopt digital workflows, and maximize business performance.
Partnering with Territory Managers, Clinical Advisors, and Customer Success teams, you will drive customer activation, retention, and revenue growth through proactive outreach, virtual selling, and structured growth programs. You will identify sales opportunities, build and manage a healthy pipeline, and convert customer engagement into measurable commercial results.
This role plays a key part in Align's Growth Engine strategy, supporting the evolution of Customer Success into a scalable growth engine focused on revenue generation, customer retention, digital adoption, and long-term business growth
What We're Looking For
- Own a portfolio of customers and drive revenue growth through proactive sales activities.
- Generate demand and identify upselling, cross-selling, and customer expansion opportunities.
- Build and maintain a healthy sales pipeline to achieve and exceed commercial targets.
- Execute outbound call campaigns, virtual meetings, and customer growth initiatives.
- Drive customer activation, retention, and re-engagement through structured sales programs.
- Increase Invisalign case submissions and customer utilization.
- Promote adoption of Invisalign digital workflows and iTero solutions to support customer growth and business performance.
- Maintain accurate opportunity tracking, forecasting, and pipeline visibility in Salesforce.
- Collaborate with Territory Managers, Clinical teams, Marketing, and Customer Success to maximize commercial opportunities.
- Achieve revenue, activity, pipeline, and customer growth KPIs.
Role Expectations
- Education: Bachelor's degree or equivalent experience preferred.
- Experience: 2+ years of experience in Inside Sales, Digital Sales, Business Development, Customer Success, or Account Management.
- Skills: Consultative selling, pipeline management, opportunity identification, CRM proficiency (Salesforce preferred), data-driven decision-making.
- Communication: Strong virtual presentation, negotiation, influencing, and stakeholder management skills.
- Teamwork: Ability to work independently and collaborate across multiple functions.
Complementary Skills
- Salesforce CRM experience will be an advantage.
- Experience working in a quota-carrying sales role.
- Virtual selling and remote customer engagement experience.
- Strong commercial mindset with a passion for exceeding targets.
- Healthcare, Dental, Orthodontics or MedTech background preferred.
- Fluent English and German or Spanish.
Job Benefits
- Private healthcare Luxmed,
- Multisport card,
- Private insurance,
- Meal vouchers,
- Co-financing of company products,
- Employee Support Program.
Additionally, the position is eligible for a performance bonus.
The final offer is determined based on the scope of the role, level of responsibility, experience, education, completed training, and key competencies of the candidate.
Align Technology, in addition to statutory benefits, provides a comprehensive set of perks designed to support employee comfort and professional development. Available benefits include, among others: private medical care through Luxmed, a Multisport card, private life insurance, a social fund, meal subsidies, and discounts on company products. The range of additional benefits may vary depending on the position level, nature of work, and work location.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
Align Technology (Poland).pdf
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- 2+ years experience in Inside Sales, Digital Sales, Business Development, Customer Success, or Account Management
- Consultative selling skills and ability to identify upsell/cross-sell opportunities
- Pipeline management, opportunity identification, and forecasting experience
- CRM proficiency (experience using Salesforce preferred)
- Salesforce experience
- Strong virtual presentation, negotiation, influencing, and stakeholder management skills
- Ability to work independently and collaborate across functions
- Fluent English and German or Spanish
- Bachelor's degree or equivalent experience
- Experience with Invisalign digital workflows and iTero solutions
- Experience in quota-carrying sales roles
- Virtual selling and remote customer engagement experience
- Healthcare, Dental, Orthodontics or MedTech background
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
