JPMorgan Chase is undertaking a significant digital transformation strategy, investing in innovative ways to attract new clients, deepen customer engagement and drive increased satisfaction through powerful tools and digital experiences. The Global Bank Product & Experience organization is at the heart of driving this transformation, focused on developing innovative banking tools and product offerings that put the client at the center of everything we do.
As Control Manager in Digital Product team, you will partner with teams across the Product & Experience organization to drive effective risk and control management throughout the product delivery lifecycle. The group's number one priority is to enable product innovation while keeping the firm safe, stable and resilient. The role is an exciting opportunity to drive change and contribute to delivering responsible growth and a truly digital centric experience. We value a culture of continuous improvement and encourage you to bring your ideas to enhance our processes and solutions.
Job responsibilities
- Support the Product & Experience organization through risk and control management for digital product builds.
- Analyze digital solutions to identify risks and issues, while balancing overall strategic priorities and maintaining a focus on enabling a digital experience for our bankers and clients.
- Build a culture focused on partnership, collaboration and transparency across product teams and lines of defense to enable efficient product delivery.
- Implement control frameworks for data risk managementand analytical solutions, ensuring data and artificial intelligence controls become a natural part of the product development lifecycle.
- Be a proactive, independent advisor and thought leaderfor the product team, s erving asa subject matter expert and point of escalation for meeting control obligations.
Required qualifications, capabilities, and skills
- Expertise in risk and control management, preferably within the financial services sector.
- Understanding of product delivery with the ability to evaluate adequacy of the business control environment.
- Exceptional problem solving and analytical skills.Strong critical thinking and analysis in technical scenarios, attention to detail and able to formulate creative and innovative solutions to complex problems.
- Able to work effectively in highly agile environments, delivering value whilst dealing with high degrees of uncertainty and continuous change.
- Proficiency in process improvement methodologies, with a history of identifying inefficiencies and proposing effective solutions.
Preferred qualifications, capabilities, and skills:
- Strong knowledge of data risk management (governance, protection, classification, retention, destruction, data use)and artificial intelligence.
- Skill in applying influence and collaborating effectively with stakeholders to drive compliance initiatives and ensure control measures align with industry standards and trends.
- Comfortable working with modern collaboration tools like Jira, Confluence, Teams etc.
- Mentoring skills to support team development and promote a culture of compliance and accountability.
- Able to think through a problem from first principles, taking innovative approaches to address user needs.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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