Marketing Transformation, Senior Associate

Job Description
Step into the role of Junior Associate, Marketing Transformation, where you'll help shape and communicate our multi-year roadmap. Collaborate with cross-functional teams to deliver clear, impactful executive updates and drive strategic initiatives in the age of AI.
As a Marketing Transformation Senior Associate in the Firmwide Marketing organization, you will partner with the Head of Marketing Transformation to advance strategic initiatives and support program management. You'll focus on tracking and reporting transformation KPIs and OKRs, generating actionable insights for executive audiences, and ensuring initiatives deliver on time and achieve business value. Your work will help drive progress on our transformation agenda and maintain consistent, data-driven messaging across the organization.
Job Responsibilities:

• Support the development and execution of strategic marketing transformation initiatives.
• Distill complex topics such as AI, data strategy, and product life cycle into clear, concise communications.
• Prepare presentations, reports, and materials for senior leadership and stakeholders.
• Track and organize OKRs and roadmap milestones for transformation programs.
• Provide hands-on program management support for key projects.
• Collaborate with Product, Technology, Data, and Marketing teams (across Lines of Business, Channels, and Operations).
• Ensure consistent messaging and alignment with the multi-year transformation roadmap.
• Stay current on AI and marketing trends, bringing innovative ideas to the team.
• Contribute to executive updates and transformation communications.
• Maintain high standards of organization and attention to detail
• Identify opportunities to improve processes and outcomes.

Required qualifications, capabilities and skills:

• Bachelor's degree in Marketing, Business, Communications, or related field.
• 2 plus years of experience in business consulting, product strategy, or marketing.
• Proven ability to simplify and communicate complex concepts clearly.
• Strong strategic thinking and analytical skills.
• Exceptional written and verbal communication skills.
• Highly organized and detail-oriented.
• Ability to work collaboratively in a fast-paced environment.
• Demonstrated initiative and proactive problem-solving.

Preferred qualifications, capabilities and skills:

• Experience with marketing transformation and AI-driven marketing.
• Familiarity with program management methodologies.
• Experience preparing executive-level communications and presentations.
• Exposure to cross-functional collaboration in large organizations.
• Knowledge of data strategy or product life cycle management.
• Prior experience in a financial services or technology environment.
• Advanced proficiency with presentation and collaboration tools.

Additional Information:

• Opportunity to work at the forefront of marketing and AI innovation.
• Exposure to senior leadership and strategic decision-making.
• Collaborative, growth-oriented team environment.
• Professional development and learning opportunities.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.