Digital Project Manager

The Digital Transformation Project Manager (PMII) leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business-focused proficient project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value. 

The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time. 

The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners. 

Key Accountabilities 

• Delivery Across the Value Chain 

• Manage project delivery across the Delivery CoE value chain, from validated intent through build, quality assurance, release, and operational readiness. 

• Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption. 

• Ensure project fundamentals are in place to support successful adoption and value realisation. 

• Enable effective collaboration between disciplines to ensure cohesive delivery. 

• Maintain delivery momentum by managing dependencies, risks, and key decisions. 

Change & Adoption Enablement 

• Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption. 

• Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines. 

• Support readiness planning including communications, training, and operational transition. 

• Ensure delivery outputs enable successful adoption and sustained ways of working. 

Stakeholder Engagement & Governance 

• Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations. 

• Facilitate governance forums including Steering Committees and delivery reviews. 

• Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs. 

• Support informed decision-making through structured delivery insights. 

Planning & Delivery Control 

• Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts. 

• Track progress and adjust plans where necessary to maintain delivery commitments. 

• Ensure adherence to Delivery CoE governance and project standards. 

• Ensure operational readiness and transition planning are incorporated into delivery. 

Financial Stewardship 

• Manage project financials including budgeting, forecasting, and cost control. 

• Monitor financial performance and highlight variances early to protect investment value. 

• Support investment governance and value stewardship. 

Risk & Issue Management 

• Identify and actively manage delivery, operational, and organisational risks. 

• Facilitate resolution of complex issues through structured analysis and collaborative decision-making. 

• Ensure delivery risks impacting adoption or operational readiness are proactively addressed. 

Vendor & Partner Coordination 

• Support sourcing activities including vendor evaluation and onboarding. 

• Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes. 

• Ensure vendor delivery aligns with Delivery CoE standards and governance. 

Delivery Excellence & Continuous Improvement 

• Apply Delivery CoE standards, frameworks, and governance to ensure consistent delivery practices. 

• Champion the application of project standards and delivery approaches across our wider team and with business stakeholders 

• Capture lessons learned and contribute to improving organisational delivery capability. 

• Contribute to the ongoing maturity of Delivery Centre of Excellence practices.

Project Manager Skills & Experience 

• Minimum of 5+ years’ experience, including at least 2–3 years managing IT projects or workstreams within complex delivery environments. 

• Demonstrated ability to lead delivery activities or workstream teams through moderately complex initiatives, maintaining alignment to strategic objectives and applying disciplined delivery practices across stakeholders and deliver practices.  

• Strong communication skills with the ability to clearly convey delivery status, risks, dependencies clearly to both technical and non-technical stakeholders. 

• Proven experience in engaging and collaborating with stakeholders, including business partners, delivery teams, and vendors to build effective working relationships  

• Solid understanding of organisational change and adoption considerations, with experience supporting successful implementation and transition into operations. 

• Experience applying project standards, frameworks, and governance, with the ability to learn, adapt, and continuously improve delivery practices. 

• Ability to support delivery across the project lifecycle, from initiation and planning through execution and readiness for adoption. 

• Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments. 

• Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams. 

• Strong problem-solving capability with a structured approach to planning, risk management, and delivery governance.