Digital Product Manager

Job Description

We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things!

About the area 

This job is in the IKEA unit responsible for developing, delivering and managing the digital offering for IKEA retailers worldwide, Retail Operation Solution and Support (ROSS). 

Core Business Retail Concept is assigned to protect, expand, and develop the IKEA Concept and the IKEA Brand in existing and new markets. This includes sharing IKEA knowledge and learning across the franchise system. 
Retail Concept consists of the following four areas: Brand & Marketing, Expansion, Learning, and Retail Experience.

Take time to explore the IKEA Franchise system here, and read more about us here.

About you

• You are a solid and passionate leader, who adapts well in a multicultural environment, thrives in a transforming environment and is comfortable with leading changes. 

• You can take a holistic, strategic approach, but also deep dive into details and do when needed.

• You aim to create value with your team in an omnichannel environment and bring solid experience and knowledge from working with software development with a product-oriented approach. 

• At least 5 years of experience in the product management field in a delivery organization with a scaled agile and/or DevOps setup. 

• You have great communication and networking skills enabling you to build strong relations and trust with your peers and stakeholders.

• You are fluent in written and spoken English, which is our organization language Travelling based on business needs might be necessary.

More specifically in this role, you will: 

• Be part of a great team leading the transformation of the IKEA digital retail offer. 

• Continuously refine a tangible and coherent product roadmap and metrics for your portfolio of products as part of the overall ROSS transformation roadmap.

• Ensure that the delivery of outcomes meets objectives and customer needs, including overseeing and mitigating risks.

• Always have the users of your products top of mind, ensuring that the solutions are cost efficient and support effective ways of working. 

• Be responsible for recruitment, competence development, performance management, retention, and succession plan for the team members.

• Interact and collaborate within ROSS, and with stakeholders across IKEA and the different franchisees, to understand needs and synergies, secure buy-in and jointly create seamless experiences.

At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers dreams and needs. At IKEA, we’re all on the same project. 
If you have a special need that requires accommodation in the recruitment process, just let us know. 

Additional Information

This is a full-time role (40 hours per week) located in Malmö, Sweden. You will report to the Product Area Manager, Retail Operations Solution & Support, Retail Concept.

You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with our Recruiter – Sarah Arshad [email protected]. 

Interested? Submit your CV, in English, by 3rd February 2025.