We are seeking a local candidate for this role! This position offers a flexible, hybrid schedule with availability to work from home on Monday and Friday.
Bullion International Group (B.I.G.) is the parent company behind a family of industry-leading precious metals and fintech brands, including APMEX — a top 100 e-retailer in the nation — and OneGold, a digital platform for buying, storing, and transacting in physical precious metals. Headquartered in downtown Oklahoma City for over 25 years, B.I.G. offers a unique balance of an established corporate culture and the opportunity to build new products in the broader fintech space.
Across our platforms we serve hundreds of thousands of purchasing customers and millions of active users, and we are building the next generation of products that make precious metals a usable, everyday asset.
We are seeking:
The Digital Product Manager owns the roadmap and day-to-day product decisions for B.I.G.’s customer-facing digital experiences — our ecommerce website and mobile app — across our portfolio of retail and wholesale brands and products. You will turn customer needs and business goals into shipped features that grow conversion, engagement, and revenue.
Working closely with design, engineering, marketing, and analytics, you will own discovery, prioritization, and delivery for your product area, and use data and AI to move quickly and decide well. This role reports to the Manager, Digital Product.
YOUR IMPACT
Product Strategy & Discovery
- Own the roadmap for the sites and apps, grounded in customer research, data, and business goals.
- Run discovery — customer surveys & feedback, usability testing, and funnel and behavioral analysis — to identify the highest-impact opportunities.
- Write clear requirements, user stories, and acceptance criteria, and define what success looks like for each initiative.
Delivery & Execution
- Partner with engineering and design to plan, prioritize, and ship features through an agile process; own the backlog and sprint priorities.
- Balance new feature work against performance, quality, and technical health.
- Coordinate launches with marketing, merchandising, and operations.
Experimentation & Optimization
- Own conversion-rate optimization for your area; design, run, and report A/B and multivariate tests and act on the results.
- Continuously optimize the funnel, checkout, and key journeys to grow conversion, average order value, and retention.
Data, Insights & AI
- Define and track product KPIs and build a data-informed view of how your product performs.
- Use analytics and AI tools to accelerate research, requirements, and analysis and to surface opportunities.
WHAT SUCCESS LOOKS LIKE
You are succeeding in this role when:
- A clear, prioritized product roadmap is in place and tied to measurable business outcomes.
- Shipped features improve conversion, engagement, and revenue against baseline.
- A steady cadence of experiments runs, with wins rolled out and learnings shared across the team.
- Product KPIs and reporting are trustworthy and relied on by the team.
- Launches are smooth and well-coordinated across design, engineering, and marketing.
- Repeatable AI-enabled workflows speed up discovery and delivery.
EDUCATION
- Bachelor’s degree or equivalent experience required
Degrees preferred:
- Business / Business Administration
- Marketing
- Information Systems / MIS
- Computer Science / Software Engineering
- UX / Human-Computer Interaction
- Data Science / Statistics / Analytics
- Economics
- Communications
EXPERIENCE
- 3+ years of product management experience, preferably for an ecommerce website or mobile app (or a comparable digital product) required
- A track record of shipping features that moved real metrics — conversion, engagement, or revenue.
- Strong product sense and user empathy; able to translate needs into clear requirements.
- Comfortable with data — analytics, funnels, and experimentation — and turning it into decisions.
- Experience working in an agile team alongside design and engineering.
- Excellent communication and prioritization skills.
- Fluency with AI tools and eagerness to build AI-enabled workflows.
TECHNICAL SKILLS
- Product management and agile workflow tools (Jira, Trello, Asana, TFS)
- Web and product analytics (Google Analytics 4, Amplitude, or Heap)
- A/B testing and experimentation platforms (Optimizely, VWO, or similar)
- Discovery and design collaboration tools (Figma)
- AI and LLM tools for research, requirements, and analysis
- Familiarity with ecommerce platforms and APIs
- SQL or comfort querying data a plus
- Advanced data management in Microsoft Excel required
PREFERRED SKILLS
- Experience with ecommerce, DTC, marketplace, or fintech products
- Depth in conversion-rate optimization and experimentation
- Mobile app product management experience (iOS/Android)
- A basic understanding of design and front-end development
- Familiarity with precious metals, commodities, or alternative assets
At B.I.G, our employees have access to extraordinary benefits including:
- Medical, Dental, and Vision
- Short Term Disability & Long-Term Disability
- Life Insurance
- 401K (Company matches!)
- Free Lunch every day
- Tuition Reimbursement
- College Debt Repayment
- 9 Paid Holidays
- Paid Time Off with Sell Back Option
- Paid Day off for your Birthday
- Paid Volunteer Opportunities
- Lunch and Learns
- Free Downtown Parking
Skills Required
- Bachelor's degree or equivalent experience
- 3+ years of product management experience (ecommerce website or mobile app preferred)
- Proven track record of shipping features that moved conversion, engagement, or revenue
- Strong product sense and user empathy; translate needs into clear requirements
- Comfortable with data, analytics, funnels, and experimentation
- Experience working in an agile team alongside design and engineering
- Excellent communication and prioritization skills
- Fluency with AI tools and eagerness to build AI-enabled workflows
- Advanced data management in Microsoft Excel
- Familiarity with product management and agile workflow tools (Jira, Trello, Asana, TFS)
- Experience with web and product analytics (Google Analytics 4, Amplitude, or Heap)
- Experience with A/B testing and experimentation platforms (Optimizely, VWO, or similar)
- Experience with discovery and design collaboration tools (Figma)
- Familiarity with ecommerce platforms and APIs
- SQL or comfort querying data
- Degrees preferred: Business, Marketing, Information Systems, Computer Science, UX/HCI, Data Science, Economics, Communications
- Preferred: Experience with ecommerce, DTC, marketplace, or fintech products
- Preferred: Depth in conversion-rate optimization and experimentation
- Preferred: Mobile app product management experience (iOS/Android)
- Preferred: Basic understanding of design and front-end development
- Preferred: Familiarity with precious metals, commodities, or alternative assets
What We Do
For more than 15 years, APMEX has been one of the nation’s largest Precious Metals e-retailers. Boasting over $14 billion in transactions, APMEX was recently ranked #1 Specialty E-Retailer and #42 out of 500 e-retailers according to Internet Retailer Magazine. APMEX provides quality products, outstanding customer service and amazingly fast delivery to our rapidly expanding base of individual and corporate customers. With more than 10,000 products in stock, customers are sure to find what they are looking for. Our state-of-the-art website and dedicated and knowledgeable Account Managers provide customers with multiple options to research, learn and purchase as an investor or collector across a wide range of bullion, semi-numismatic and numismatic items. Our drive to increase ownership in Precious Metals has led us to pioneer innovative solutions and create the largest variety of product offerings available in the industry. Our employees are faced with dynamic and challenging opportunities each day to learn and grow professionally. Whether advancing the technology and security powering our website, providing new products or ensuring customer satisfaction with each delivery, APMEX employees strive to bring our customers a concierge level of service matched by none. Customers appreciate our dedication to their needs, ranking us a 9.7 out of 10 on satisfaction and giving APMEX a 5-star rating.






