Product Analyst

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Join Pitney Bowes as Product Analyst

Years of Experience required-  3 to 5 years                              

Job Location- Noida/ Pune

 At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Seeking an initiative-taking and analytical Product Analyst to play a pivotal role in shaping the direction of our products by leveraging data-driven insights, user feedback, and digital marketing analytics. As a Product Analyst, candidate will collaborate closely with cross-functional teams to ensure a deep understanding of product usage and drive continuous improvement.

Responsibilities:

Finding and clearly communicating key insights to influence others on driving necessary changes based on insights identified. Collaborating with product managers to prioritize features for Shipping 360 based on analytics. Maintaining a strong relationship with UX teams to optimize client experiences. Collaborate closely with Product Management, Engineering, Customer Success, and other teams to foster a comprehensive understanding of product usage and improvement opportunities, leveraging analysis of user behavior, product usage data, and customer feedback to drive informed product decisions. Utilizing a diverse range of tools, including Pendo, Qualtrics, Adobe, FullStory, Google analytics and Power BI, in a resourceful manner to extract insights and data. Collaborate effectively with Data Science to provide comprehensive answers and actionable insights for product managers, enabling the creation of cohesive narratives to drive strategic decision-making. Collaborate with external partners to understand their business requirements, articulate, and transform those into measurable KPIs. Optimize web measurement strategy and ensure timely implementation of analytics, testing and personalization capabilities based on business priorities. Work closely with Product Management, Engineering, and Customer Success to conduct A/B tests and experiments to optimize product features and user experience. Digital Marketing Concepts and Analytics Familiarity: Strong understanding of digital marketing principles and analytics, with experience in tracking and analyzing marketing performance data. Familiar with tools and techniques for measuring campaign effectiveness, user acquisition, conversion rates, and customer journey analysis to support data-driven product decisions.

Qualifications:

Strong analytical skills with the ability to interpret complex data sets and extract meaningful insights. Strong communication skills: clear, concise, and effective in both written and verbal form across all levels of the organization.

Proven experience with digital analytics tools such as Pendo, Qualtrics, Adobe Analytics, FullStory and Google analytics.

Strong background in managing analytics for digital acquisition channels and web self-service platforms.

Knowledge in managing experimentation programs and analytics for SaaS product growth.

Familiarity with SQL & Power BI for data visualization and reporting needs, with the ability to use it in diverse product analysis contexts.

The Team

Our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. 

Our global Innovation team is dedicated to using the best-in-class tools, processes and modern architectures to create great experiences for our clients. In a rapidly changing world, we have a clear technical vision for our future that includes SaaS, APIs, Big Data, Advanced Analytics, Mobile and the Internet of Things. We are also focused on creating great client experiences, utilizing a Design Thinking platform and approach.

Helping clients achieve their greatest commerce potential are Pitney Bowes' 14,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

In everything, we do, we deliver accuracy and precision to drive meaningful impact.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Few interesting videos about Pitney Bowes:

Who we are

Pitney Bowes India 10 years journey

Pitney Bowes, Great Place to Work

Life at Pitney Bowes

Pitney Bowes Diversity

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.