Jobs at Pitney Bowes Inc.

Drive revenue for integrated payments, card, lending, and credit solutions. Manage full sales cycles with CFOs, treasurers, controllers, and finance executives; structure pricing and credit terms; build pipelines and forecasts; lead RFPs and negotiations; and partner with Credit, Risk, Product, and Operations. Develop client relationships, monitor portfolio performance, expand adoption, and create a scalable payments sales playbook.

Supports security compliance and governance by coordinating customer security questionnaires, routing requests to subject matter experts, tracking SLAs, maintaining compliance records, and preparing reports. Assists with IT project documentation, milestones, action items, audit activities, and process improvements. Uses approved AI tools and basic Python skills for documentation, automation, reporting, and workflow optimization while maintaining data privacy and confidentiality.

Develop and debug Java software, write unit tests, review requirements, contribute throughout the software development lifecycle, prepare releases, collaborate with QA and product teams, investigate technical improvements, and resolve production issues and defects.

Leads analytics and data strategy across reporting, data modeling, Power BI dashboards, governance, data quality, ETL/ELT automation, and machine learning. Partners with senior stakeholders to translate business needs into analytical solutions, enables self-service analytics, and manages and mentors data analysts. The role collaborates with Product, Finance, Sales, and Marketing to deliver reliable insights and scalable data capabilities.

Provides remote account support by resolving complex billing issues through phone, email, and chat. Collaborates with sales and internal departments, identifies root causes, collects on accounts when appropriate, and recommends relevant products or services. Requires strong communication, organization, analytical, troubleshooting, multitasking, and customer service skills, along with a high school diploma or equivalent.

Own budgeting, forecasting, actuals reporting, variance analysis, headcount reporting, month-end close support, and project finance for engineering, IT, and other cost centers. Manage SAP WBS projects, capitalization, Workday Projects reconciliations, scenario analysis, management reporting, dashboards, and audit documentation. Explain financial results to leadership and global finance teams while maintaining accurate, timely deliverables and controls.

Drive client retention and ARR by managing a portfolio of small-to-midsize accounts, performing 40–60 outbound calls daily, presenting and closing renewals, generating quotes, processing orders, identifying upsell/cross-sell opportunities, and maintaining pipeline and forecasts in Salesforce.

Processes customer billing data, postage, job orders, invoices, and accounts receivable. Maintains customer and operational records in the POInTS system, verifies billing accuracy, coordinates with operations and quality teams, handles customer inquiries and collections, supports client relationships, and prepares reports. The role also assists with visitor access, office supplies, production material purchasing, vendor invoice payments, and procurement card administration.

Manages State and Local Government client accounts, including invoicing, portal billing, account maintenance, purchase order and contract review, payment reconciliation, collections, and client onboarding. Serves as an account expert and escalation point while coordinating with Sales and internal stakeholders. Supports automation and self-service initiatives, maintains accurate financial data, resolves client issues, and meets service-level and productivity targets.

Manage commercial deposit products and treasury operations, including reporting, forecasting, balance analysis, onboarding, client engagement, process optimization, system implementations, controls, compliance, and profitability analysis. Partner with Finance, Risk, Technology, Lending, Sales, and Operations to improve liquidity, operational efficiency, customer experience, and regulatory compliance.

Owns the backlog, priorities, acceptance criteria, delivery cadence, governance checkpoints, evaluation standards, observability, and economics for agentic AI platforms and products. Facilitates Scrum ceremonies, removes delivery impediments, coordinates engineering, product, security, architecture, and business stakeholders, and ensures AI capabilities are reliable, measurable, governed, safe, and production-ready.

Leads revenue growth across national strategic accounts through retention, expansion, cross-selling, upselling, and business development. Builds executive customer relationships, manages complex negotiations, develops territory strategies, maintains pipeline and forecasting discipline, and partners cross-functionally on growth initiatives. Leads, coaches, recruits, and develops sales professionals while monitoring performance metrics and delivering business reviews. Requires extensive B2B sales leadership experience and proficiency with Salesforce or similar CRM platforms.

Supports billing and collection activities for high-value clients, analyzes billing data, resolves account and invoicing issues, interprets contracts, applies pricing updates, and maintains account records. The role also supports client onboarding, discounts, billing adjustments, process improvement, team training, and cross-functional issue resolution while ensuring accuracy and service-level compliance.

Administer and support enterprise Windows, VMware, HCI, Nutanix, and cloud infrastructure across multiple data centers. Responsibilities include VMware environment management, virtual machine deployment and recovery, patching, upgrades, performance tuning, Active Directory administration, incident and problem resolution, documentation, capacity reporting, and project support. The role provides rotational 24x7 operational coverage, including weekend and public holiday on-call support.

Sell Pitney Bowes postage meters and office, mailing, and shipping supplies to existing business clients through high-volume inbound and outbound calls. Responsibilities include qualifying customer needs, overcoming objections, closing sales, meeting monthly quotas, recording transactions, creating invoices, resolving escalations, and maintaining productivity and accuracy goals while working remotely.

Owns strategy and roadmap for production shipping across pharma, retail, 3PL, and manufacturing. Leads platform modernization, enterprise customer success, consultative sales support, requirements prioritization, cross-functional delivery, competitive intelligence, and performance measurement. Requires deep expertise in shipping workflows, fulfillment, carrier routing, LTL/TL, and enterprise logistics platforms, with strong executive communication and analytical skills.

Own the full B2B sales cycle, from prospecting and discovery through demos, negotiation, and closing. Drive new business, expansions, competitive takeaways, and client growth by consultatively selling shipping and logistics technology solutions. Manage pipeline activity using CRM and sales tools, collaborate with Client Success, Product, and Sales Engineering, and engage clients through local travel, events, and onsite meetings.

Own the full B2B sales cycle from prospecting through closing, drive new business and expansion, conduct consultative discovery and product demos, negotiate with clients, and recommend shipping and logistics technology solutions. Partner with Client Success, Product, and Sales Engineering while managing pipeline activity through CRM and sales tools. Engage clients through local travel, events, and onsite meetings.

Owns product strategy and roadmap for Production Shipping across pharma, retail, 3PL, and manufacturing. Leads platform modernization, enterprise customer success, consultative sales support, requirements prioritization, cross-functional execution, and business performance measurement. Requires deep expertise in shipping workflows, fulfillment, carrier routing, LTL/TL, optimization, and enterprise product management. The role also manages competitive intelligence and expansion opportunities across the Shipping 360 ecosystem.

Owns the architecture, reliability, resilience, and disaster recovery of large-scale on-premises data center infrastructure. Responsibilities include managing Nutanix, VMware, and NSX environments; validating redundancy, failover, and RTO/RPO performance; leading DR tests and migrations; improving monitoring, runbooks, automation, and post-incident remediation; and advising leadership on infrastructure risk and strategy.