Jobs at Pitney Bowes Inc.

The Director of Payments Operations leads payments transformation, improving operational efficiency, managing banking relationships, and enhancing customer experience, while ensuring compliance and financial integrity.

Operate and monitor mail-sorting equipment to prepare presorted permit and metered mail, inspect barcodes and postage, troubleshoot jams, ensure quality and USPS compliance, assist inbound/outbound processing, meet SLAs, maintain a safe work area, and perform related duties as assigned.

Perform daily client billing and accounts receivable tasks: enter and verify mail counts, postage and meter balances, prepare invoices, maintain customer and permit records in POInTS, call customers on collections, coordinate with operations and QA on mail issues, manage vendor invoices and procurement card, support visitor check-in, and produce client reports and surveys to maintain relationships and billing accuracy.

Lead competitive and market intelligence to identify displacement opportunities, build win/loss programs, create battle cards and enablement content, and deliver strategic briefings that drive sales displacement, product, and pricing decisions.

Senior technical leader responsible for enterprise AI and data architecture. Own the AI/data strategy and architecture roadmap, build scalable cloud-native data and AI platforms (lakehouse, data mesh), establish MLOps/LLMOps and model lifecycle practices, enforce data governance and responsible AI, partner with security and product teams, and mentor architecture and engineering teams to drive production-grade AI adoption.

The Staff Accountant will manage transportation invoice processing, support month-end close activities, assist with GL reconciliation, and contribute to broader controllership support while ensuring clear communication and organized documentation.

Lead product strategy and roadmap for an eCommerce SaaS shipping platform. Own partnership strategy and commercial negotiations, manage partner relationships, drive cross-functional initiatives, build and mentor a partner/product team, identify and mitigate risks, and develop features that meet customer needs and accelerate revenue growth.

Manage non-occupational and workers' compensation leave claims end-to-end: investigate initial claims, revalidate leaves, coordinate return-to-work, update HRIS coding, administer STD/LTD/FMLA/PPL/ADA/WC processes, liaise with nurses/managers/vendors, produce audits and reports, handle subpoenas and documentation, train managers and HR support, and support special projects.

Support the Pitney Bowes Bank accounting team by performing month-end close tasks (journals, reconciliations, reporting), assist regulatory and unclaimed property reporting, mentor junior staff, and drive process improvements while ensuring accuracy and timely delivery of accounting deliverables.

Design and develop scalable Java-based cloud-native backend services and web applications using Spring and Hibernate. Build RESTful/SOAP microservices, implement security (OAuth2/JWT), write unit/integration tests, manage containerized deployments on AWS/EKS/ECS, troubleshoot full stack issues, support production including on-call rotations, and mentor teammates in an Agile CI/CD environment.

Onsite client-facing role supporting small to medium customers by resolving service issues, monitoring client volumes and discrepancies, preparing reports and presentations, assisting invoicing, ensuring QMS compliance, and coordinating with Operations and Client Services to meet SLAs.

Lead competitive intelligence to drive displacement opportunities and sales outcomes. Build CI infrastructure, produce battle cards and win-loss programs, track regulatory and pricing signals, advise sales on deal strategy, and align intelligence with product and pricing decisions to grow competitive win rates.

As a Senior Quality Assurance Engineer, you will design and implement automation test cases, collaborate with teams, and mentor junior developers in a cloud-based environment.

As a Presort Associate 1, you will prepare and sort mail, troubleshoot issues, monitor quality, and ensure efficient processing of outgoing mail.

The Presort Associate 1 prepares and processes mail, troubleshoots equipment, monitors quality, ensures compliance with USPS requirements, and maintains a clean work area.

Sell Pitney Bowes shipping and mailing solutions to government enterprise clients. Own full sales cycle from lead generation to close, run product demos, negotiate contracts, use CRM to manage pipeline, and collaborate with client success, sales engineering, and product teams to deliver tailored SaaS and hardware solutions.

Manage and grow relationships with small-to-medium clients, develop proposals and contracts, analyze reporting and mail quality, negotiate renewals, present to senior management, work with USPS and internal teams to improve mail campaigns, and obtain MDP certification within year one.

Remote territory-focused hunter role driving mid-market new client acquisition and cross-sell for Presort Services. Responsibilities include prospecting, pipeline generation, consultative selling to C-suite, territory planning, market intelligence, CRM-driven forecasting, and industry networking. Targets multiple new accounts and approximately $2M in new revenue, with 35–50% travel.

Manage data analytics and reporting in a cross-functional environment, partnering with teams to enhance business decisions and performance. Create dashboards and maintain SQL queries while ensuring data accuracy.

Provide technical onboarding and ongoing support for customers integrating with the Cresco platform. Manage and resolve tickets, classify issues, run tests, coordinate with product and engineering, produce documentation and FAQs, and ensure SLAs and CSAT targets are met while supporting peak campaigns and process improvements.