Jobs at Pitney Bowes Inc.

Sorts and prepares outgoing and incoming mail and packages by verifying postage, dates, weights, barcodes, labels, and presort requirements. Operates and monitors sorting equipment, clears jams, identifies errors, prepares mail for dispatch, meets service-level deadlines, and follows quality, safety, and operational procedures. The role requires physical activity, dependable attendance, English operational comprehension, flexibility for overtime and schedule changes, and current Pitney Bowes warehouse mail sorter experience.

Leads complex enterprise payments sales cycles, selling card programs, payment rails, credit, lending, and working-capital solutions to finance executives. Responsibilities include prospecting, deal structuring, pricing, credit analysis, pipeline management, forecasting, executive negotiations, RFP responses, client relationship management, and portfolio insights. The role also develops a scalable payments sales playbook and partners with Credit, Risk, Product, and Operations to drive revenue, client adoption, and expansion.

Manages relationships with small and medium-sized clients, supporting mail campaigns, proposals, pricing, contracts, renewals, regulatory changes, and retention. Analyzes client reporting, advises on mail quality and USPS requirements, identifies revenue opportunities, negotiates agreements, and presents recommendations to decision-makers. The role requires onsite work in Aurora, Illinois and obtaining Mail Design Professional certification within the first year.

Leads research strategy for shipping and mailing products, conducting generative and evaluative mixed-methods research, analyzing qualitative and quantitative data, and influencing product direction. Builds personas, journey maps, metrics, and research standards; evaluates AI-assisted experiences; communicates insights to senior stakeholders; coaches designers and researchers; and maintains research repositories, participant privacy, and practice quality.

Conduct mixed-methods product research across interviews, field studies, surveys, usability testing, and concept testing. Translate customer behavior and product data into actionable insights, personas, journey maps, metrics, and product opportunities. Partner with product, design, engineering, data, and go-to-market teams, manage research operations, maintain documentation, and coach others on research practices. The role is hybrid in Shelton, Connecticut, with less than 20% travel for customer field visits.

Leads strategy, roadmap, requirements, go-to-market execution, and financial performance for integrated hardware, software, and cloud product portfolios. Partners with engineering, UX, vendors, and clients to launch products, identify market opportunities, drive innovation, and achieve revenue, profit, and growth goals. Requires extensive experience in hardware-software-cloud products, product management or business development, Agile methodologies, business cases, P&L ownership, and product launches.

Pitney Bowes is hiring a Client Experience Analyst. The provided description emphasizes career development, inclusion, accountability, collaboration, high-quality work, urgency, and delivering measurable business impact. Specific responsibilities, qualifications, technologies, compensation, travel requirements, and clearance requirements are not provided.

Support regional sales strategy, generate new business, manage customer relationships, present and demonstrate products, negotiate and close deals, maintain CRM records, analyze market trends, collaborate with internal teams, meet sales targets, and ensure policy and regulatory compliance.

Manages and grows a portfolio of small and mid-sized accounts through renewals, upselling, cross-selling, outbound calling, quote generation, and closing activities. Presents renewal opportunities, retains revenue, handles objections, maintains Salesforce records, executes sales campaigns, builds pipeline, and manages forecasting. Requires inside sales experience, shipping or mailing domain knowledge, SaaS sales experience, and demonstrated client retention and phone-based closing success.

Manage and grow a portfolio of small and midsize accounts through outbound calling, renewals, upselling, cross-selling, quoting, and closing. Present renewal opportunities, retain revenue, address objections, maintain customer records, execute campaigns, build pipeline, and forecast in Salesforce. The role requires inside sales experience, shipping or mailing domain knowledge, SaaS selling experience, strong communication, and demonstrated client retention and phone-based closing success.

Manages and grows a portfolio of small and mid-sized business accounts through outbound calling, renewals, upselling, cross-selling, quoting, and closing. Maintains customer records, builds pipeline, forecasts sales activity, processes orders, and addresses client objections. Serves as a subject matter expert on Pitney Bowes shipping and mailing solutions while driving retention and recurring revenue.

Owns the backlog and delivery cadence for agentic AI platform pods. Translates ambiguous goals into requirements, acceptance criteria, evaluation frameworks, guardrails, and measurable outcomes. Facilitates Scrum, removes delivery impediments, coordinates engineering and security stakeholders, and maintains technical requirement traceability. The role also designs and ships backend services on AWS, supports AI governance, manages platform cost and latency, and participates in code reviews, on-call, and incident response.

Own the enterprise application security strategy, including threat modeling, secure SDLC, AI-driven red teaming, threat assessments, penetration testing, and SAST/DAST integration. Lead purple team exercises, develop defenses against AI-generated attacks, improve detection and incident response capabilities, and mentor security engineers across complex cloud-native environments.

Leads analytics and data strategy across reporting, data modeling, Power BI dashboards, governance, data quality, ETL/ELT automation, and machine learning. Partners with senior stakeholders to translate business needs into analytical solutions, enables self-service analytics, and manages and mentors data analysts. The role collaborates with Product, Finance, Sales, and Marketing to deliver reliable insights and scalable data capabilities.

Provides remote account support by resolving complex billing issues through phone, email, and chat. Collaborates with sales and internal departments, identifies root causes, collects on accounts when appropriate, and recommends relevant products or services. Requires strong communication, organization, analytical, troubleshooting, multitasking, and customer service skills, along with a high school diploma or equivalent.

Own budgeting, forecasting, actuals reporting, variance analysis, headcount reporting, month-end close support, and project finance for engineering, IT, and other cost centers. Manage SAP WBS projects, capitalization, Workday Projects reconciliations, scenario analysis, management reporting, dashboards, and audit documentation. Explain financial results to leadership and global finance teams while maintaining accurate, timely deliverables and controls.

Manage commercial deposit products and treasury operations, including reporting, forecasting, balance analysis, onboarding, client engagement, process optimization, system implementations, controls, compliance, and profitability analysis. Partner with Finance, Risk, Technology, Lending, Sales, and Operations to improve liquidity, operational efficiency, customer experience, and regulatory compliance.

Owns the backlog, priorities, acceptance criteria, delivery cadence, governance checkpoints, evaluation standards, observability, and economics for agentic AI platforms and products. Facilitates Scrum ceremonies, removes delivery impediments, coordinates engineering, product, security, architecture, and business stakeholders, and ensures AI capabilities are reliable, measurable, governed, safe, and production-ready.

Leads revenue growth across national strategic accounts through retention, expansion, cross-selling, upselling, and business development. Builds executive customer relationships, manages complex negotiations, develops territory strategies, maintains pipeline and forecasting discipline, and partners cross-functionally on growth initiatives. Leads, coaches, recruits, and develops sales professionals while monitoring performance metrics and delivering business reviews. Requires extensive B2B sales leadership experience and proficiency with Salesforce or similar CRM platforms.

Administer and support enterprise Windows, VMware, HCI, Nutanix, and cloud infrastructure across multiple data centers. Responsibilities include VMware environment management, virtual machine deployment and recovery, patching, upgrades, performance tuning, Active Directory administration, incident and problem resolution, documentation, capacity reporting, and project support. The role provides rotational 24x7 operational coverage, including weekend and public holiday on-call support.