Digital PM Analyst

Posted 8 Days Ago
Be an Early Applicant
Irving, TX, USA
In-Office
107K-161K Annually
Senior level
Fintech • Financial Services
The Role
Lead digital product platform efforts: define roadmap, prioritize features with engineering, analyze data and performance, build dashboards, investigate operational risks, and coach teammates. Drive product from concept to launch while ensuring compliance and risk controls.
Summary Generated by Built In
The Digital PM Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
  • Responsible for building new products and services, working with data to continually optimize the platform
  • Develop relationships with the engineering organization to turn pain points into prioritized requirements and using usability studies, metrics and competitive analysis to understand the platform and business needs for the platform
  • Understand how a global matrixed organization operated and functions, and thrive in this type of environment
  • Innovate and seek out new solutions
  • Contribute to the platform product portfolio and roadmap
  • Responsible for working collaboratively with the engineering organization to make trade off decisions on the platform product features, to determine release goals, to monitor feature development by maintaining bug catalogs at the feature level, to review product demos against acceptance criteria and to monitor platform performance, adoption, and operational health for feature sets
  • Responsible for identifying and researching anomalous performance and operational risks
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 5-8 years of experience
  • Sharp; think on your feet, quickly come up with innovative solutions and always one step ahead
  • Consumer-centric; empathetic towards the customer with the ability to put yourself in their customer's shoes
  • Obsession for digital products
  • A willingness and appetite to do what it takes to take the product from concept to launch
  • Distinct analytical background with the ability to find data, identify and run tests, distil the results quickly and turn it into actionable insights
  • Consistently demonstrates clear and concise written and verbal communication
  • Great team member and partner

Education:
  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Technical Proficiency (Must-Have):

  • Strong and advanced proficiency in SAS: Demonstrated expertise in SAS programming for data manipulation, statistical analysis, and report generation.
  • Strong and advanced proficiency in SQL: Expert-level SQL skills for complex querying, data extraction, and database management across various platforms.

Technical Proficiency (Add-on/Desired):

  • Experience with job scheduling tools such as Autosys or Control-M.
  • Familiarity with Enterprise Data Warehouses, Qualtrics, Hive/Bigdata, and EAP platforms.

Experience in developing Tableau Dashboards

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Job Family Group: Product Management and Development

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Job Family:Digital Product Management

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Time Type:Full time

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Primary Location:Irving Texas United States

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Primary Location Full Time Salary Range:$107,120.00 - $160,680.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Jul 08, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 5-8 years of experience
  • Bachelor's degree or equivalent experience
  • Strong and advanced proficiency in SAS
  • Strong and advanced proficiency in SQL
  • Distinct analytical background; ability to find data, run tests, and turn results into actionable insights
  • Consistently clear and concise written and verbal communication
  • Consumer-centric mindset; empathy for customers and product obsession
  • Experience with job scheduling tools such as Autosys or Control-M
  • Familiarity with Enterprise Data Warehouses, Qualtrics, Hive/Bigdata, and EAP platforms
  • Experience developing Tableau dashboards

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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