Digital Partnerships Manager

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About the role:

We are looking for a commercially astute and growth-focused Digital Partnerships Manager to launch and accelerate the expansion and performance of our new digital telco brand across key digital, e-commerce, and fintech ecosystems in the MENA region. Reporting to the Head of Commercial, you will play a pivotal role in identifying, negotiating, and managing strategic partnerships that drive customer acquisition, engagement, and revenue growth.

This role demands strong negotiation skills, data-driven decision-making, and a proven ability to develop and nurture high-impact partnerships with digital marketplaces, fintech platforms, consumer tech companies, and SMEs.

What you’ll be responsible for:

• Identify, develop, and execute strategic digital partnerships with leading marketplaces, fintech platforms, consumer tech brands, and SMEs to significantly expand market reach and accelerate revenue growth

• Lead negotiation and implementation of annual joint business plans and partnership agreements, ensuring alignment with brand positioning and maximizing returns on marketing investment

• Optimize and manage marketing and sales funnels on partner platforms, driving targeted acquisition, engagement, and retention campaigns aligned with commercial goals

• Use robust market insights and performance analytics to monitor, test, and refine partnership strategies and digital marketing initiatives continuously

• Collaborate with cross-functional teams, especially the Product team and Circles Digital Advisory & Support Services (“DASS”) teams to ensure strategic coherence and integrated execution across partnership activities

• Build and maintain strong, long-term relationships with key partners, account managers, and industry stakeholders, staying attuned to market trends, innovations, and competitive landscape

• Prepare and present detailed performance reports and insights for senior leadership, facilitating data-driven strategic adjustments and business decisions

What we’re looking for:

• 12+ years’ experience in digital partnerships, e-commerce, business development, or digital marketing within fast-moving consumer-facing digital sectors; telecom experience preferred

• Demonstrated success in building and scaling strategic digital partnerships with marketplaces, fintech ecosystems, and consumer tech players

• Proven negotiation, project management, and stakeholder management capabilities, with a track record of handling multiple high-impact initiatives simultaneously

• Strong analytical skills, with proficiency in evaluating digital marketing metrics such as CAC, CPC, CPM, LTV/CAC to drive optimization

• Excellent written and oral communication skills in English and Arabic

• Entrepreneurial mindset with agile problem-solving skills, adaptable to fast-paced, dynamic, and high-growth environments

• Advanced proficiency in Excel, data analysis, and visualization tools

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.