Digital Operations Executive

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

Role Summary

We are seeking a highly motivated individual to join our regional product management team and support our digital operations. In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.

Principal Duties and Responsibilities:

• Assist in the setup and configuration of digital applications.
• Support project management and track project tasks.
• Promote our official applications both onsite and offsite.
• Handle professional email correspondence, including sending and responding to messages.
• Prepare for on-site events and provide support for marketing material printing and logistics.
• Occasionally conduct customer service phone calls to exhibitors in a professional manner.
• Maintain and manage data using MS Excel and MS Word.
• Assist in any other duties assigned by your supervisor

Qualifications

• 2 years of working experience.
• Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
• Excellent communication skills and the ability to work collaboratively within a team.
• Customer-centric mindset with a focus on providing exceptional service.
• Self-motivated and capable of working autonomously.
• Outgoing personality, presentable and approachable.
• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Fluency in English and Cantonese required. Proficiency in Mandarin preferred.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.