As part of Digital Virgo's continued growth in Saudi Arabia, we are looking for a hands-on Digital Marketing Manager to support the execution, optimization and operational management of our digital services.
Based in Riyadh, you will be responsible for driving the execution of digital marketing initiatives while ensuring the operational performance of our services. Working closely with Business Development, Product, Technical, Marketing and Operations teams, you will contribute to business growth by monitoring performance, optimizing customer acquisition and ensuring the successful delivery of marketing and operational projects.
You will report directly to the Regional Operations Director.
Job DescriptionMain Responsibilities
Business Performance & Analytics
- Monitor the performance of digital services through business and marketing KPIs (traffic, conversion, revenue, customer acquisition, retention, etc.).
- Analyze campaign and business performance to identify optimization opportunities and improve overall service profitability.
- Conduct competitive analysis, benchmark market trends and identify growth opportunities.
- Prepare regular business and performance reports with actionable recommendations.
Digital Marketing Execution
- Coordinate and optimize digital marketing campaigns across acquisition channels.
- Ensure campaigns are executed on time and aligned with business objectives.
- Support the creation of marketing materials and localized messaging adapted to the Saudi market.
- Continuously monitor campaign performance and recommend optimization actions.
Business Operations & Project Management
- Coordinate the launch of new services, marketing initiatives and operational projects.
- Act as the main point of coordination between Business Development, Technical, Product, Marketing and Operations teams.
- Follow up on project deliverables, timelines and dependencies to ensure successful execution.
- Monitor day-to-day operational performance and proactively resolve issues impacting business results.
Stakeholder Management
- Build strong relationships with internal stakeholders and external partners.
- Ensure effective communication and alignment across all teams involved in service delivery.
- Support the implementation of best practices and continuous improvement initiatives.
Knowledge
- Strong knowledge of digital marketing, online advertising and customer acquisition.
- Good understanding of business performance management and digital service operations.
- Knowledge of digital performance KPIs and reporting.
- Understanding of the Saudi digital ecosystem is a strong advantage.
Skills
- Strong analytical skills with the ability to transform data into actionable business insights.
- Excellent project coordination and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Advanced proficiency in Microsoft Office (especially Excel and PowerPoint).
- Experience with reporting and analytics tools such as Looker, Tableau, Power BI, Jira or similar.
Abilities
- Ability to coordinate cross-functional teams and manage multiple projects simultaneously.
- Strong execution mindset with attention to detail.
- Ability to identify business opportunities and drive continuous performance improvements.
- Autonomous, proactive and results-oriented.
- Comfortable working in a dynamic, multicultural and fast-growing environment.
Qualifications
- Bachelor's degree in Marketing, Business Administration or a related field.
- 4–6 years of experience in Digital Marketing, Performance Marketing or Business Operations within a digital environment.
- Experience in Telecom, VAS, Mobile Payments or Digital Services is a strong advantage.
- Experience working with telecom operators or digital partners is highly desirable.
- Fluent in English and Arabic (spoken and written).
Skills Required
- Bachelor's degree in Marketing, Business Administration or related field
- 4-6 years of experience in Digital Marketing, Performance Marketing or Business Operations within a digital environment
- Fluent in English and Arabic (spoken and written)
- Advanced proficiency in Microsoft Office (especially Excel and PowerPoint)
- Experience with reporting and analytics tools such as Looker, Tableau, Power BI, Jira or similar
- Strong knowledge of digital marketing, online advertising and customer acquisition
- Good understanding of business performance management and digital service operations
- Strong analytical skills with ability to transform data into actionable business insights
- Excellent project coordination and organizational skills
- Experience in Telecom, VAS, Mobile Payments or Digital Services
- Experience working with telecom operators or digital partners
What We Do
The Digital Virgo Group is one of the world's leading specialists in mobile payment via Telecom Operators’ billing solutions. By connecting Merchants to Carriers, we address the growing need for the digitalisation of payment by using a simple, fast and secure transactional channel available anywhere in the world. The Group's added value lies in its ability to address mobile payment in its entirety to optimize the billing by considering strategic aspects such as the customer journey, local adaptation, user acquisition, the data management or the regulatory and compliance framework. Our technological hub made of innovative platforms and tools enables us to respond to our partners' main challenges of scalability, complexity and security to drive their growth while improving their users’ experience. Our global network of local offices allows us to roll out scalable and secure Mobile Commerce experiences worldwide.
