Digital Marketing & eCommerce Executive, Europe

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

PITNEY BOWES UK&I POSITION DESCRIPTION

Position Title: Digital Marketing & eCommerce Executive, Europe

Location: Homebased, must be based in the UK or Ireland

Manager Name: Mike Hamblin

Function/Team: European Digital Marketing Team

Client success is at the heart of everything we do. From powering businesses with document tracking, mailing, and shipping solutions to offering our document management and tracking solutions, our 360 platform, and franking machines.

Every organisation has millions of assets. When they move together, it’s extraordinary.

Read more about us, here: https://www.pitneybowes.com/uk

Job Summary

As part of the European Digital Marketing team, the Digital Marketing & eCommerce Executive, Europe plays a key role in driving growth for our supplies and renewals business, as well as expanding our SaaS offerings. This position combines digital marketing expertise with eCommerce operations to create excellent customer experiences and deliver measurable results.

We’re looking for a results-oriented, motivated professional who enjoys working in a dynamic environment, embraces new ideas, and can balance strategic thinking with practical execution. If you’re excited about shaping the future of online transactions and customer engagement, this opportunity is for you.

Key Responsibilities

• Co-ordinate and support B2B marketing initiatives to increase renewals and supplies, focusing on SEO, site merchandising, and customer engagement.
• Develop and implement digital campaigns, including A/B testing and personalization strategies, to enhance KPIs like conversion rates, revenue, and customer satisfaction.
• Collaborate with sales and marketing teams to ensure campaigns align with broader business outcomes and market trends.
• Optimize marketing and landing pages to improve SEO performance, refine CTAs, and enhance user engagement, increasing opportunities.
• Review data sets to identify and refine audience targeting for digital campaigns.
• Experiment with different channels and offers to boost revenue through customer retention and win-back strategies.
• Manage and enhance the product catalogue, including uploads, categorization, attribution, and SEO improvements.
• Partner with IT and regional teams to maintain site functionality, monitor performance, and implement enhancements.
• Provide insights on KPIs such as average order value and total revenue, offering actionable recommendations to inform actions.
• Support strategies for online acquisition growth.
• Conduct CRO tests to enhance acquisition funnels for efficiency and customer satisfaction.
• Stay informed about industry trends to propose innovative site improvements.

Benefits

• Up to 30 days holiday, plus bank holidays.
• Fully homebased role, with occasional in-person events for Town Halls and team building (ample notice provided).
• 3x basic salary life insurance scheme.
• Defined contribution pension scheme with employer match contribution up to 6% of basic salary.
• Employee Assistance Programme.
• Contribution toward home office setup, including ergonomic furniture and a monthly homeworking allowance.
• Employee discount scheme with deals for travel, restaurants, and shopping.

Experience

• Experience in managing B2B digital marketing campaigns across SEO, PPC, email, and eCommerce platforms.
• Proficiency in digital marketing tools, including Google Ads, GA4, SEMrush, Salesforce, and Microsoft Office applications (Excel, PowerPoint, Word).
• Familiarity with content management systems like Adobe AEM & managing eCommerce platforms across multiple sites, including catalogue management, SEO enhancements, and merchandising.
• Strong critical thinking skills to interpret data and provide strategic insights that drive growth.
• Embraces technology to improve efficiencies in daily tasks.
•  Experience working collaboratively in remote team environments using video conferencing tools.
• Capable of working self-sufficiently with minimal supervision.

We are committed to maintaining an inclusive workplace, ensuring all employees are treated with dignity and respect, regardless of gender, sexual orientation, gender reassignment, marital status, race, religion, age, disability, or any other personal characteristic.

This role is advertised as full-time; however, we welcome applications from those seeking flexible schedules. Please discuss this during the application process.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

We welcome applications from individuals who may wish to discuss alternative hours of work.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.