Digital Instructional Designer

JOIN THE ASSURANCEAMERICA TEAM

Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team.

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers.

Our team succeeds through diversity of thought, experiences, skills, and backgrounds.

Instructional Designer

The Instructional Designer will create engaging, accessible, and effective learning content aligned with adult learning principles and industry standards. This role will work closely with subject matter experts (SMEs), stakeholders, and multimedia teams to develop online modules, assessments, and supporting documentation.

You’ll be instrumental in ensuring that our students can confidently navigate insurance licensing requirements and deliver exceptional customer service.

Key Responsibilities

• Design and develop online learning content using eLearning authoring tools
• Develop instructor-led training (ILT) materials, guides, and presentations.
• Collaborate with SMEs and stakeholders to analyze learning needs and translate complex insurance topics into accessible, learner-friendly content.
• Ensure content is SCORM- or AICC-compliant for deployment to learning platform.
• Apply adult learning theories and instructional design models (e.g., ADDIE) to deliver effective learning experiences.
• Maintain and organize a structured library of learning materials for multiple courses and states.
• Use multimedia tools (Adobe Creative Suite, video editing software, Canva) to create engaging visual content, including graphics, animations, and videos.
• Develop knowledge checks, quizzes, and assessments to measure learner outcomes.
• Maintain and update existing content based on learner feedback, regulatory changes, or program updates.
• Ensure all training content meets accessibility standards and is suitable for diverse learner populations.
• Coordinate project timelines and stakeholder feedback to deliver high-quality materials on schedule.

Required Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, Communications, or a related field.
• 3+ years of experience in instructional design or curriculum development, preferably with online learning.
• Proficiency in eLearning authoring tools (Articulate Storyline, Rise 360).
• Experience working with Learning Management Systems (LMS) to deploy and manage content.
• Strong Adobe Creative Suite skills (Photoshop, Illustrator, Premiere Pro, or similar).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to producing high-quality work.

Preferred Qualifications

• Familiarity with Property & Casualty insurance concepts or willingness to learn rapidly with SME support. P&C licensed is highly desirable.
• Experience designing training for adult learners preparing for licensure or certification exams.
• Knowledge of accessibility standards in digital learning.
• Experience developing micro-learning or mobile-first content.
• Video production and editing experience for instructional purposes.
• Ability to manage multiple projects simultaneously and prioritize effectively
• Website development experience a plus

About US

• We are direct, results-driven, and dedicated to our business and each other's success.
• We are a diverse group of thinkers and doers.
• We offer many opportunities to grow in your professional skills and career.
• We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.

WHAT WE OFFER

• AssuranceAmerica provides these benefits to Associates:
  • Premium healthcare plans: All full-time Associates and part-time Associates working a regular schedule of 30 hours, or more, are eligible for day-one benefits including Medical, Dental, Vision, Voluntary Life, Flexible Spending Accounts, and a Health Savings Account.
  • Employer Paid Benefits: We enroll all eligible Associates in Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, and Travel Assist.
• Additional Benefits:
  • 401(k) Employer Match: We want to help you prepare for the future. All full-time and part-time Associates over age 21 are eligible to participate in the 401(k) Savings Plan. AssuranceAmerica will match 100% of the first 4% of an Associate’s contributions.
  • Engagement Events. We make time for fun activities that strengthen Associate relationships in all our locations.
  • Annual Learning Credit: Want to learn something new? We'll reimburse you for approved educational assistance.  
• Time Off:
  • Paid Time Off (PTO), Parental Leave Pay, Volunteer Time Off (VTO), Bereavement Pay, Military Leave Pay, and Jury Duty Pay.

YOU’RE INVITED TO APPLY

We believe the right fit is more important than a checklist. Contact us if you have most of what we’re looking for in this role and our culture and mission speak to you. We want to hear from you!