Digital HR, Process Excellence Lead (m/w/x)

Position Title:Digital HR, Process Excellence Lead (m/w/x)
Position Type: Regular - Full-Time
Requisition ID: 41970
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
The Digital HR Process Excellence Lead plays a unique role that is central in designing simplified, user-centric global HR processes, ensuring that they are supported by intuitive technology solutions and enable smooth adoption across HR, Shared Services and the business. This specific role will support the Time & Payroll process domain.
Sitting at the intersection of HR, Digital Technology, and Shared Services, this role ensures that process decisions are operationally sound, employee centric, and aligned with system capabilities. The role will contribute to solution design, evaluate process impacts, support change management, and develop playbooks that enable smooth adoption and long-term sustainability. This role is ideal for someone who enjoys solving complex problems, influencing stakeholders and turning process needs into scalable digital solutions.
This position is based in our Shared Services Centre in Wrocław, Poland, with a hybrid model of work. You will report to the Sr Manager, Digital HR.
What you'll be doing.
Process Design & Improvement

• Partner with HR and business stakeholders to design and redesign end-to-end HR processes, driving simplification, standardization, and scalability. Ensure clear ownership and accountability, effective handoffs, global alignment, and adherence to policy, compliance, and governance requirements.
• Lead opportunity identification and prioritization by framing clear problem statements supported by data and insights. Evaluate and articulate business impact and drive the development of business cases and KPIs to measure results and track value realization.
• Collaborate as a thought partner in the identification and transition of services into the Shared Service Centre, ensuring readiness, clarity of scope, and alignment with the HR operating model.
• Own and lead process transformation aspects of technology initiatives, proactively identifying future-state process, data, and people impacts.

Technology & Solution Enablement

• Work closely with Process Owners to help translate business needs into clear functional requirements for HR technology teams to deliver against.

User Experience & Change Enablement

• Champion User Centric design in HR process and Digital Technology decisions.
• Partner with HR and Shared Services to assess change impacts and support readiness for new ways of working.
• Influence and promote the use of established change, communication, and enablement playbooks to support successful launches.
• Gather feedback and track post-implementation performance to drive adoption and continuous improvement.

Operational Readiness & Playbook Development

• Create and maintain process documentation, SOPs, and operational playbooks.
• Support knowledge transfer to Shared Services teams to ensure smooth adoption and lead retrospectives after major changes.

Cross-Functional Collaboration

• Act as a connector between HR, Digital Technology, and Shared Services, ensuring alignment on process and technology decisions. Facilitate working sessions to gather requirements, validate designs, and resolve issues where required.
• Represent HR in digital or process improvement initiatives as a subject matter contributor.

What you'll need to be successful.

• 5+ years of HR experience, with demonstrated exposure to Time, Payroll, Workforce Management, or HR Operations processes.
• Strong understanding of Time & Payroll processes, including time capture, approvals, absence/time-off impacts, pay inputs, payroll cut-offs, exceptions, corrections, and downstream payroll processing.
• Strong facilitation skills, with the ability to lead working sessions with Payroll, HR, Shared Services, Technology, and business stakeholders to define requirements, validate future-state processes, and resolve operational pain points.
• Proven ability to analyze and optimize end-to-end processes using structured methodologies (e.g., process mapping, process mining, workflow analysis) that improve process clarity, sustainability, reduce risk/increase compliance and improve adoption.
• Familiarity with Time & Payroll-related or HR systems, with the ability to understand system capabilities and constraints.
• Understanding of data flows and how processes move across people, systems, and integrations.
• Analytical and detail oriented, with the ability to synthesize insights into clear recommendations.
• Strong command of English, both written and verbal.

Benefits of the role .

• A challenging but very rewarding role within an effective and international team (flat hierarchies)
• Competitive salary and attractive benefits
• Hybrid mode of work
• Private medical care
• Multisport card co-financed by employer
• Retirement pension plan
• Lunch allowance
• Opportunity to join additional insurance
• Support of the supervisor and team in professional adaptation
• Great opportunities for professional growth and development
• Friendly atmosphere

About the team .
This role sits within the Digital HR department, working closely with HR Shared Service Teams, Regional HR Teams, Centre of Excellence Teams, and Technology Support Teams. The position is part of a global, cross-functional community at the intersection of HR, technology, and shared services.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Human Resources
Location(s): PL - Poland : Dolny Śląsk : Bielany Wroclawskie || PL - Poland : Dolny Śląsk : Wroclaw
Company: McCain Poland Sp. z o.o.