Digital Exp Analyst, Senior

Posted 24 Days Ago
Be an Early Applicant
Hiring Remotely in TX
Remote
5-7 Years Experience
Healthtech
The Role
This role involves supporting the Digital Experience team's roadmap by collaborating with various stakeholders to enhance digital engagement initiatives. The incumbent will apply their expertise in technology disciplines to ensure applications align with business goals and provide a consistent customer experience.
Summary Generated by Built In

Location:

Remote - TX

Department:

IS Epic

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

In this role, you are a vital member of the Digital Experience team providing direct support to the development and implementation of the Digital Experience roadmap, including working with administration, medical directors, physicians, and other staff/ teams as applicable. This role requires a customer-focused, data-driven, strategic, organized, innovative, tech savvy, and passionate communicator who strives to help members, clinicians and health plan team members effectively engage in a variety of digital experience initiatives. This position is an independent-contributing experience and information technology professional within the Digital Experience Analyst family. This position develops and applies their expertise in two or more experience disciplines, striving to ensure that applications and related technologies continue to meet the strategic and business goals of the organization and deliver a consistent and quality experience to our customers.

Qualifications:

  • A BA/BS degree in an Information Technology, Business, Marketing or related field is required.

  • Position requires 5 or more years of combined experience in a healthcare, healthcare IT or marketing technology setting with a focus on creating, implementing, developing, or optimizing technology-related programs.

  • Strong analytical and multi-tasking skills.

  • Ability to interact effectively with cross-functional peers.

  • Ability to hear and communicate with others in a clear, understandable, and professional manner.

  • Demonstrated use of good written and verbal communication skills.

  • Comfortable exercising decision making in areas of responsibility.

Certification/Licensure:

  • Epic certification required within 6 months from employment, including 2 test retakes.

  • If position does not support Epic, then a relevant certification designated.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Top Skills

Epic
The Company
HQ: Fort Worth, TX
5,001 Employees
On-site Workplace
Year Founded: 1918

What We Do

Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.

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