This role will play a critical part in ensuring the successful adoption and utilisation of evolving digital capabilities across the global community. Working across programme teams, product owners, SMEs, and member firms, the specialist will design and deliver engaging learning experiences, create scalable enablement content, support change initiatives, and help drive adoption of strategic digital investments.
Key skills and experience
- Experience in digital enablement, training, learning design, or change management
- Experience developing training materials, guides, playbooks, and learning resources
- Ability to translate complex technical and digital concepts into user-friendly content
- Strong organisational and project coordination skills
- Strong stakeholder engagement and communication skills
- Familiarity with digital platforms, CMS environments (AEM preferred), marketing technology, and AI-enabled solutions
- Experience working in global or matrixed environments preferred
Key responsibilities
- Design and deliver training, webinars, and enablement programmes for new digital capabilities
- Create and maintain user guides, playbooks, learning resources, and communications
- Drive adoption and readiness for platform enhancements, personalisation, analytics, and AI-enabled features
- Manage stakeholder engagement activities, including community calls, office hours, and feedback sessions
- Support change management for new digital capabilities and platform enhancements
- Partner with product, technology, content, and business teams to support change initiatives
- Monitor adoption, identify capability gaps, and recommend continuous improvement opportunities
Success in this role
- Accelerates adoption of new platform capabilities
- Improves user confidence and self-service capability
- Increases consistency across the global network
- Supports realisation of programme benefits through effective change and learning strategies
- Ensures users are prepared for ongoing innovation
About Us
Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.
Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.
Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.
To learn more about how we collect, process, and store your personal data, please review our Privacy Notice: https://www.trinetix.com/corporate-policies/privacy-notice
Requirements
Skills Required
- Experience in digital enablement, training, learning design, or change management
- Experience developing training materials, guides, playbooks, and learning resources
- Ability to translate complex technical and digital concepts into user-friendly content
- Strong organizational and project coordination skills
- Strong stakeholder engagement and communication skills
- Familiarity with digital platforms, CMS environments, marketing technology, and AI-enabled solutions
- Experience working in global or matrixed environments
What We Do
Trinetix is a trusted digital product partner to world-renowned enterprises and fast-growing businesses globally. We empower forward-thinking leaders to bring impactful ideas to digital reality through partnership, creativity, and innovation. Our teams are driven to push the boundaries of what’s possible and pioneer digital solutions that create 360° value — inside and globally. We strive to drive positive change and develop an environment that fosters exploration, creativity and empowers people to become their best selves. Trinetix’s ultimate mission is to unlock new opportunities for individuals and organizations to tackle today’s challenges and shape the future.
