Leidos' Chief Information Office, reporting through the Digital sector, is seeking a Digital Employee Experience Engineer (DEX) with expertise in the Nexthink platform. The ideal candidate is a hands-on Nexthink engineer who has moved beyond platform administration into engineering, automation, and enterprise integrations. They understand how to leverage telemetry and user experience data to drive measurable business outcomes and can build scalable solutions that proactively improve the digital employee experience across a large enterprise environment.
Location: This position offers full-time remote work from any US based location.
Citizenship: US Citizenship is required.
Key Responsibilities
Nexthink Platform Engineering & Administration
Engineer, administer, and optimize the Nexthink Infinity platform, including Collectors, Investigations, Dashboards, Campaigns, Alerts, Remote Actions, and role-based access controls.
Ensure platform stability, scalability, performance, security, and data integrity.
Manage platform governance, access controls, compliance requirements, and operational standards.
Lead platform upgrades, feature adoption, and continuous improvement initiatives.
Develop and maintain technical documentation, training materials, and operational playbooks. Consult with cross functional teams to promote the Nexthink capabilities.
Automation & Self-Healing Engineering
Design, develop, test, and maintain Nexthink Remote Actions and automated remediation workflows.
Build proactive and reactive automations to resolve common endpoint, application, and user experience issues.
Develop self-healing capabilities for device health, application performance, configuration drift, compliance gaps, network connectivity, and Microsoft 365 experience issues.
Create reusable automation frameworks and engineering standards to accelerate remediation development.
Identify opportunities to reduce manual support effort and improve operational efficiency through automation.
Integrations & Platform Engineering
Design and implement integrations between Nexthink and enterprise platforms, including ServiceNow, Microsoft Intune/SCCM, Moveworks, Microsoft 365, Splunk and other endpoint management, monitoring, and ITSM solutions.
Leverage APIs, web services, and automation platforms to orchestrate workflows and automate data exchange.
Collaborate with engineering, operations, and platform teams to operationalize DEX insights and remediation workflows.
Ensure integrations align with enterprise architecture, security standards, and governance requirements.
Analytics, Reporting & Experience Insights
Develop dashboards, investigations, and reporting solutions that provide visibility into device health, application performance, collaboration experience, network quality, and employee sentiment.
Utilize Nexthink Query Language (NQL) and platform analytics to identify trends, root causes, and automation opportunities.
Deliver operational and executive-level reporting that demonstrates DEX program effectiveness and business value.
Translate telemetry and user experience data into actionable recommendations for IT and business stakeholders.
Employee Engagement & Digital Adoption
Design and manage Nexthink Campaigns to gather employee feedback, measure sentiment, and drive digital adoption.
Support organizational change initiatives through targeted communications and guided remediation workflows.
Partner with support and engineering teams to improve employee technology experiences and adoption of enterprise tools.
Continuous Improvement & DEX Strategy
Identify recurring issues, high-volume incidents, and experience gaps suitable for automation or remediation leveraging data from Nexthink, ServiceNow, Moveworks and feedback from end users and support teams.
Partner with End User Computing, Infrastructure, Security, Service Management, and Engineering teams to improve digital employee experiences.
Contribute to the organization's DEX strategy, roadmap, and maturity initiatives.
Stay current on Nexthink capabilities, automation technologies, and industry best practices.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, coupled with 10 or more years of relevant experience; equivalent relevant experience may be considered in lieu of a degree.
5+ years of hands-on experience administering, engineering, and supporting the Nexthink Infinity platform.
10+ years of experience supporting enterprise IT infrastructure, End User Computing (EUC), workplace technology, and/or endpoint engineering environments.
Proven experience implementing and scaling Nexthink in large enterprise environments supporting 10,000+ endpoints.
Strong hands-on expertise with:
Nexthink Remote Actions
Investigations and Dashboards
Campaigns and Alerts
Application Experience and Software Metering
Nexthink Query Language (NQL)
Advanced scripting and automation experience using:
PowerShell (required)
Bash/Shell scripting (preferred)
Experience designing and developing automated remediation and self-healing solutions.
Experience building integrations using APIs, web services, and automation platforms.
Experience integrating Nexthink with ServiceNow, Moveworks or other similar products.
Strong understanding of:
Endpoint management (Intune, SCCM, Jamf, etc.)
Microsoft 365
Active Directory / Entra ID
Endpoint security and compliance practices
Strong analytical, troubleshooting, and root-cause analysis skills.
Experience analyzing large datasets and converting insights into actionable improvements.
Experience working in complex enterprise environments with cross-functional engineering and operations teams.
Preferred Qualifications
Nexthink certification(s).
Experience with Nexthink AI Drive and Adopt
Experience with ServiceNow ITSM, ITOM, and asset management.
Familiarity with Splunk or other observability platforms.
Knowledge of DEX frameworks, employee sentiment measurement, and Experience Level Objectives (XLOs).
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:August 25, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or Engineering, plus 10 or more years of relevant experience; equivalent relevant experience may substitute for the degree.
- At least 5 years of hands-on experience administering, engineering, and supporting the Nexthink Infinity platform.
- At least 10 years of experience supporting enterprise IT infrastructure, End User Computing, workplace technology, and/or endpoint engineering environments.
- Experience implementing and scaling Nexthink in large enterprise environments supporting 10,000 or more endpoints.
- Hands-on expertise with Nexthink Remote Actions, Investigations, Dashboards, Campaigns, Alerts, Application Experience, and Software Metering.
- Experience with Nexthink Query Language (NQL).
- Advanced PowerShell scripting and automation experience.
- Experience designing and developing automated remediation and self-healing solutions.
- Experience building integrations using APIs, web services, and automation platforms.
- Experience integrating Nexthink with ServiceNow, Moveworks, or similar products.
- Understanding of endpoint management platforms such as Intune, SCCM, and Jamf.
- Understanding of Microsoft 365, Active Directory, Entra ID, endpoint security, and compliance practices.
- Strong analytical, troubleshooting, and root-cause analysis skills.
- Experience analyzing large datasets and converting insights into actionable improvements.
- Experience working in complex enterprise environments with cross-functional engineering and operations teams.
- U.S. citizenship.
- Bash or Shell scripting experience.
- Nexthink certification(s).
- Experience with Nexthink AI Drive and Adopt.
- Experience with ServiceNow ITSM, ITOM, and asset management.
- Familiarity with Splunk or other observability platforms.
- Knowledge of DEX frameworks, employee sentiment measurement, and Experience Level Objectives (XLOs).
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
