Digital Demand Management Intern

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Join Maxis as a Digital Demand Management Intern and gain hands-on exposure to digital transformation, AI initiatives, and demand management processes within the telecommunications industry. In this role, you will support the evaluation and coordination of digital and AI-driven projects while collaborating with cross-functional teams to drive innovation and operational improvements.

Key Responsibilities

• Demand Funnel Support: Assist in the initial analysis of AI and digital requests while learning about prioritisation processes, resource allocation, and project planning from demand intake through to project initiation.

• Digital Communication & Feedback: Support digital liaison activities between Network departments by preparing workshop summaries, gathering stakeholder feedback, and contributing to continuous improvement efforts.

• Requirements Assistance: Work closely with Network Subject Matter Experts (SMEs) and stakeholders to document business requirements for digital and AI-driven solutions and contribute to solution design discussions.

• Business Case Contribution: Assist with data analysis and cost-benefit assessments for proposed digital initiatives and contribute to the preparation of business case components.

• Budget & Procurement Learning: Support the monitoring of budget allocation for AI and digital initiatives while gaining exposure to procurement-related processes and activities.

Preferred Skills/Qualifications

• Education: Currently pursuing or holding a Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Telecommunications, Business Information Systems, or related disciplines.

• Technical Skills: Familiarity with Python, SQL, Java, JavaScript, MS Excel, and MS PowerPoint.

• Business Intelligence & Automation Tools: Exposure to Business Intelligence tools such as MicroStrategy or Fine BI, and RPA tools such as Selenium or UiPath is an advantage.

• Industry Knowledge: Basic understanding of telecommunications industry standards and best practices, including concepts related to ITU-T, TM Forum, and GSMA.

• Project & Process Awareness: Awareness of project management, program management, and process or quality management principles.

• Digital & AI Interest: Exposure to or strong interest in AI, machine learning, automation, and digital transformation technologies.

• Communication & Collaboration: Good interpersonal and teamwork skills with the ability to communicate effectively across departments.

• Analytical Thinking: Ability to understand technical concepts and their potential business implications.

Why Join Us

As a Digital Demand Management Intern, you’ll gain valuable experience in managing digital transformation initiatives within a dynamic telecommunications environment. You will:

• Gain exposure to AI and digital project evaluation, planning, and coordination processes.
• Develop practical skills in data analysis, business case preparation, and stakeholder collaboration.
• Learn how digital transformation initiatives are managed within a large-scale organisation.
• Build technical and business knowledge across telecommunications, AI, and automation domains.
• Work alongside experienced professionals driving innovation and operational excellence.

This internship offers an exciting opportunity to build a strong foundation in digital transformation, demand management, and AI-driven initiatives while contributing to impactful technology projects.

Internship Period

• Internship opportunities available for candidates who can start in July, with a duration of up to 6 months

• Applicants must include their availability period clearly in their CV.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.