At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don't, has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of "Defy Ordinary".
We are now looking for an Digital and CX Manager, to join Nissan in Dubai. As Digital and CX Manager you will be responsible for:
- Driving the lifecycle, deployment, and optimization of core digital platforms, including the standalone ownership app and connected car app, immersive retail technologies (Apple Vision Pro, Showroom Digital Tables)
- Manage fully the 3D vehicle configurator, and the regional technical data architecture ensuring seamless operational backbone support across all markets
- Future-proof the region’s digital product ecosystem and data infrastructure.
In this role you will:
1. Ownership App & Connected Car Services (CCS) Product Management
- App Strategy & Migration: Framework the regional app strategy and execute the vision to transition markets from legacy NSC apps to the unified standalone OEM app framework.
- Stakeholder & Stack Alignment: Align with NSCs on the technical stack, feature roadmaps, and the development of local community spaces.
- Go-To-Market: Manage the GTM strategy and execution for all app-related topics, including of Ownership app, Connected Car Services (CCS) and third-party localized services (e.g., CAFU).
- Performance Optimization: Review, analyze, and optimize CCS activation rates using data-driven methodologies (PDCA loops).
2. Immersive Retail & Interactive Platforms
- Spatial Computing & AR: Own the strategy, vendor coordination, and deployment roadmap for Apple Vision Pro virtual showroom experiences.
- Showroom Digitization: Lead the end-to-end management, software optimization, and scaling of physical/digital interactive of Digital Table
- 3D Configurator Lifecycle: Full ownership of the 3D vehicle configurator asset pipeline, managing everything from technical briefing to delivery, asset integration, and alignment with global platforms
- Manage PIM (Product Information Management) tool – Vehciles and accessories specs .
3. Data Infrastructure & Lead Funnel Management
- Systems integrations of different parties (NSCs, CDP, AMIEO hub)
- Data Integration: Support data enhancement on vehicle milestones and core connectivity requirements (e.g., BSP, One ID integrations).
What we are looking for:
- Bachelor’s degree in business administration or relevant degree
- 5-7 years of experience
- General automotive market knowledge
- Strong understanding of GCC/ ME digital landscape and tech adoption trends
- Computer science and Salefforce management are big plus
- Competent MS Office Skills
- Sales and Service operations, Quality and Customer Experience knowledge
- Fluent in English
- Product Mindset: Highly structured thinker who looks at systems, scalability, and data integrity.
- Matrix Diplomacy: Proven ability to work cross-functionally (with IT, Marketing, Sales, and external tech partners) and influence diverse, regional NSC stakeholders.
- Problem Solver: Eager to dig into complex technical or data blocks to streamline backend operations.
- Agile & Curious: Passionate about future-proofing the automotive customer journey through cutting-edge tech.
At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members
Dubai United Arab EmiratesSkills Required
- Bachelor’s degree in business administration or a relevant field
- 5–7 years of professional experience
- General automotive market knowledge
- Strong understanding of the GCC/Middle East digital landscape and technology adoption trends
- Competent Microsoft Office skills
- Knowledge of sales and service operations, quality, and customer experience
- Fluency in English
- Computer science knowledge
- Salesforce management experience
Nissan Motor Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nissan Motor Corporation and has not been reviewed or approved by Nissan Motor Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, pharmacy benefits, and disability and life insurance options. Access to on-site medical centers and pharmacies at major locations further strengthens perceived coverage breadth.
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Wellbeing & Lifestyle Benefits — Vehicle-related perks such as employee leasing/discount programs and profit sharing are highlighted as standout rewards that add meaningful lifestyle value. On-site fitness centers or gym reimbursements and occasional on-site amenities also contribute to a stronger overall perks experience.
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Leave & Time Off Breadth — Time-off offerings are portrayed as robust, with accrued vacation and a stated set of paid holidays. This breadth can meaningfully enhance the total rewards picture, especially where workloads are demanding.
Nissan Motor Corporation Insights
What We Do
At Nissan Motor Corporation, we are transforming how people live and drive — and we need passionate innovators to help us create a more sustainable future. As a global automotive leader, we take pride in enriching the lives of our employees and believe your passion, talent, and dedication are essential to our success. That’s why we provide career growth opportunities to help you move ahead, internal mobility so you can explore other career paths, and a healthy work-life balance so you always feel your best. In the spirit of “doing what others don’t dare to do,” we value your knowledge and life experience. We work to ensure all employees have a voice and always feel comfortable using it. Join us on our journey into a future of possibility, and experience a career as exhilarating as the open road.
Why Work With Us
Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation.
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