At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don't, has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of "Defy Ordinary".
We are now looking for an Digital and CX Manager, to join Nissan in Dubai. As Digital and CX Manager you will be responsible for:
- Driving the lifecycle, deployment, and optimization of core digital platforms, including the standalone ownership app and connected car app, immersive retail technologies (Apple Vision Pro, Showroom Digital Tables)
- Manage fully the 3D vehicle configurator, and the regional technical data architecture ensuring seamless operational backbone support across all markets
- Future-proof the region’s digital product ecosystem and data infrastructure.
In this role you will:
1. Ownership App & Connected Car Services (CCS) Product Management
- App Strategy & Migration: Framework the regional app strategy and execute the vision to transition markets from legacy NSC apps to the unified standalone OEM app framework.
- Stakeholder & Stack Alignment: Align with NSCs on the technical stack, feature roadmaps, and the development of local community spaces.
- Go-To-Market: Manage the GTM strategy and execution for all app-related topics, including of Ownership app, Connected Car Services (CCS) and third-party localized services (e.g., CAFU).
- Performance Optimization: Review, analyze, and optimize CCS activation rates using data-driven methodologies (PDCA loops).
2. Immersive Retail & Interactive Platforms
- Spatial Computing & AR: Own the strategy, vendor coordination, and deployment roadmap for Apple Vision Pro virtual showroom experiences.
- Showroom Digitization: Lead the end-to-end management, software optimization, and scaling of physical/digital interactive of Digital Table
- 3D Configurator Lifecycle: Full ownership of the 3D vehicle configurator asset pipeline, managing everything from technical briefing to delivery, asset integration, and alignment with global platforms
- Manage PIM (Product Information Management) tool – Vehciles and accessories specs .
3. Data Infrastructure & Lead Funnel Management
- Systems integrations of different parties (NSCs, CDP, AMIEO hub)
- Data Integration: Support data enhancement on vehicle milestones and core connectivity requirements (e.g., BSP, One ID integrations).
What we are looking for:
- Bachelor’s degree in business administration or relevant degree
- 5-7 years of experience
- General automotive market knowledge
- Strong understanding of GCC/ ME digital landscape and tech adoption trends
- Computer science and Salefforce management are big plus
- Competent MS Office Skills
- Sales and Service operations, Quality and Customer Experience knowledge
- Fluent in English
- Product Mindset: Highly structured thinker who looks at systems, scalability, and data integrity.
- Matrix Diplomacy: Proven ability to work cross-functionally (with IT, Marketing, Sales, and external tech partners) and influence diverse, regional NSC stakeholders.
- Problem Solver: Eager to dig into complex technical or data blocks to streamline backend operations.
- Agile & Curious: Passionate about future-proofing the automotive customer journey through cutting-edge tech.
At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members
Dubai United Arab EmiratesSkills Required
- Bachelor’s degree in business administration or a relevant field
- 5–7 years of professional experience
- General automotive market knowledge
- Strong understanding of the GCC and Middle East digital landscape and technology adoption trends
- Competent Microsoft Office skills
- Knowledge of sales and service operations, quality, and customer experience
- Fluency in English
- Computer science knowledge
- Salesforce management experience
- Structured product mindset focused on systems, scalability, and data integrity
- Cross-functional stakeholder management and matrix collaboration skills
- Ability to solve complex technical and data integration problems
- Interest in agile practices and emerging automotive customer technologies
Nissan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nissan and has not been reviewed or approved by Nissan.
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Affordable Benefits — Benefits are portrayed as broadly competitive, with healthcare, flexible work options, and vehicle-related programs contributing meaningful value. Feedback suggests the package can feel cost-effective for employees, especially where company-car schemes and robust health coverage are available.
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Parental & Family Support — Company materials emphasize on-site childcare, parental leave, and caregiver-friendly policies. Feedback suggests these offerings are seen as supportive of work-life needs in several regions.
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Flexible Benefits — Flexible work arrangements such as telecommuting, flex time, and remote-work programs are highlighted. Feedback suggests flexibility is a notable strength, though availability varies by location and role.
Nissan Insights
What We Do
Nissan is a global automotive manufacturer that designs, produces, and sells a wide range of vehicles, including cars, trucks, and SUVs, and is a key member of the Renault-Nissan-Mitsubishi Alliance.
