Senior Architect
The Dynamics 365 CRM Architect is involved in all aspects of implementing Dynamics 365 CE (Sales, Customer insights for journeys, Customer Service, project service) solutions from pre-sales work through the project life cycle to go-live and on-going support. As a D365 technical architect you will be leading migration from Salesforce to Dynamics 365 modules with many advanced tools and techniques. You will utilize AI driven migration methodologies to accelerate these migrations.
Responsibilities:
- Delighting the customers with exceptional customer service
- Lead the migration from salesforce to Dynamics architecture process with the engineering team.
- Architect, Design and build D365 solutions that meet client objectives.
- Implement D365 (Sales, customer Insights (Data & Journeys) solutions that meet client objectives.
- Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, blueprint and Configuration.
- Analyze source and target system data and identify potential challenges, such as data inconsistencies, duplicates, or missing records structures, formats, and relationships
- Design and execution of data migration strategies
- Business and systems analysis and documentation
- Product design and gap analysis to standard product functionality
- Production of design, system, user and procedural documentation
- Application configuration and setup
- Provide system training to both internal and external clients
- Liaising with on-shore and off-shore development teams to deliver robust solutions on time
- Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
- Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
- Develop and test detailed functional designs for business solution components and prototypes.
- Write development specifications and interface with customers to test modifications and resolve any issues that arise.
- Participate within data migrations, integrations, report design and design of security
Minimum Requirements – Education, Skill & Abilities:
- 12+ years Microsoft D365 CE development experience to include integration and migration techniques.
- 4+ years Microsoft D365 CE ( architecture experience.
- Experience in migration from Salesforce to MS Dynamics
- Experience with C# and JavaScript.
- Expert in Power Pages
- Agile Development experience.
- Enhance/ Customize Dynamics 365 CE for customers based on their business requirements.
- Deep understanding of Microsoft Power Platform technologies.
- Deep understanding of Microsoft Dataverse platform.
- Knowledge in any of Sales, Marketing, Field Service, Customer Service, and project services modules.
- Proven track record of successful project delivery.
- Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure.
- Understanding and assimilating information from various sources.
- Being able to recognize and deal with conflict or sensitive situations.
- A clear ability to organize your own time and resources.
- Effective and clear written communication skills.
- Certifications PL200, PL400, PL600, MB210, MB220, MB230, MB240 preferred
Skills Required
- 12+ years of Microsoft Dynamics 365 CE development experience, including integration and migration techniques
- 4+ years of Microsoft Dynamics 365 CE architecture experience
- Experience migrating from Salesforce to Microsoft Dynamics
- Experience with C# and JavaScript
- Expertise in Power Pages
- Agile development experience
- Experience enhancing and customizing Dynamics 365 CE based on business requirements
- Deep understanding of Microsoft Power Platform technologies
- Deep understanding of the Microsoft Dataverse platform
- Knowledge of Dynamics 365 Sales, Marketing, Field Service, Customer Service, or Project Service modules
- Proven track record of successful project delivery
- Strong customer service, communication, listening, problem-solving, organization, and conflict-resolution skills
- PL-200, PL-400, PL-600, MB-210, MB-220, MB-230, or MB-240 certification
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
