Hexaware Technologies

Digital CRM Consultant

Posted 11 Hours Ago

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Hiring Remotely in India

Remote

Entry level

Information Technology • Consulting

The Role

Provides technical leadership for Dynamics 365 CE and Power Platform development. Leads and mentors developers, defines solution architectures, designs data models and integrations, enforces Microsoft best practices and TDD, and oversees secure, scalable delivery. Collaborates with business analysts, product owners, and subject matter experts to clarify requirements, leads technical workshops, evaluates emerging technologies, and supports DevOps, CI/CD, and ALM pipelines using Azure DevOps.

Summary Generated by Built In

Mandatory Skills: • PCF Controls • UI (Model driven / Canvas) & Dataverse • Integrations (Plugins, Power Automate, Logic Apps, Azure Functions) • Security, OAuth • Engineering Process • Communication • Analysis & Problem Solving Key Responsibilities: Technical Leadership • Lead and mentor a team of Dynamics 365 CE / Power Platform developers (senior & junior). • Provide architectural guidance and enforce technical standards, coding practices, and MS best practices. • Review and challenge design decisions in architecture and design forum sessions. • Drive proof-of-concepts (POCs) and evaluate emerging technologies relevant to EBRD. Solution Design & Delivery • Lead end-to-end technical design for Dynamics 365 CE, Dataverse, and Power Platform solutions. • Define robust data models, integration patterns, and application architectures. • Advocate for low-code/no-code approaches where appropriate, ensuring governance and scalability. • Ensure solutions follow Test Driven Development (TDD) principles and align with the organization’s test framework. Stakeholder Engagement • Collaborate closely with Business Analysts, Product Owners, and SMEs to clarify requirements and ensure functional alignment. • Communicate technical concepts clearly to both technical and non-technical audiences. • Participate in requirement elaboration workshops and technical design sessions. Development & Integration • Oversee development of code and configurations using: o Dynamics 365 CE (Customer Service, Sales, Custom Apps) o Dataverse o Power Platform (Power Apps, Power Automate, Power Pages, Power Virtual Agents, Power FX) o Azure Functions, Azure Service Bus (Queues/Topics), Logic Apps, App Services o C#/.NET, JavaScript, TypeScript o PCF Controls • Ensure high-quality, secure, and scalable integrations between D365 and external systems. • Support DevOps, CI/CD, ALM pipelines using Azure DevOps

Skills Required

Experience with PCF Controls
Experience with UI development using model-driven and canvas apps
Experience with Dataverse
Experience with integrations using plugins, Power Automate, Logic Apps, and Azure Functions
Knowledge of security and OAuth
Engineering process knowledge
Strong communication skills
Analysis and problem-solving skills
Experience with Dynamics 365 CE, including Customer Service, Sales, and custom apps
Experience with Power Apps, Power Automate, Power Pages, Power Virtual Agents, and Power FX
Experience with Azure Service Bus, including queues and topics
Experience with Azure App Services
Experience with C#/.NET, JavaScript, and TypeScript
Experience supporting DevOps, CI/CD, and ALM pipelines using Azure DevOps
Experience with Test Driven Development and organizational test frameworks
Ability to lead and mentor Dynamics 365 CE and Power Platform developers

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Learn more about Hexaware Technologies's Compensation & Benefits →

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The Company

HQ: Navi Mumbai, Maharashtra

27,000 Employees

Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.