Digital CRM Consultant

Reposted 2 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
Mid level
Information Technology • Consulting
The Role
Provide hands-on Salesforce Sales and Service Cloud administration and CPQ support: backups, patches, design and configuration, data uploads, deployments, integrations (Outlook, HubSpot), production support, incident management, reporting/dashboards, security (profiles/roles/SSO), user training, and coordination with offshore development teams. Requires Salesforce Admin, Advanced Admin, and Platform certifications.
Summary Generated by Built In
1. Hands on experience in Sales Cloud , CPQ 2. Hands on experience in Configurations of Sales, Service setups 2. Backup SF Data Weekly and Monthly  3. Salesforce patches (3 times a year). Impact analysis and testing on the updates  4. Review & Creation of Salesforce design and entity models & Configuration 5. CPQ - account creation, deletion, Access 6 Ability to interact with Business and document requirements for minor enhancements 7. Create design, work with offshore team for development.  7. Ability to deploy code and changes to next environment 6. Assess the impacts on technical design because of the changes in functional requirements  7. Perform  Production support , Incident management, Service Request, Enhancements configurations for salesforce application 9. Train business users on Salesforce process flow 11. Integration support for outlook, Hubspot and others 13. Salesforce Certifications in Admin, Admin+, Platform is a must 14. Data upload using data loader, import wizard 16 Drive Solution using Configuration, lightning flows, Lead Management, Opportunity management 17 Experience of working in Support, Managed services projects 19 Configuring new Reports dashboards 20 Configure security with profiles, roles and Single Sign on

Skills Required

  • Hands-on experience with Salesforce Sales Cloud and CPQ
  • Hands-on experience configuring Salesforce Sales and Service setups
  • Perform weekly and monthly Salesforce data backups
  • Perform impact analysis and testing for Salesforce patches (three times a year)
  • Review and create Salesforce design and entity models and configurations
  • Manage Salesforce CPQ accounts and access (creation, deletion, access)
  • Interact with business stakeholders and document requirements for minor enhancements
  • Create designs and work with offshore development teams
  • Deploy code and changes between Salesforce environments
  • Assess technical design impacts from functional requirement changes
  • Provide production support, incident management, service request handling, and enhancement configurations
  • Train business users on Salesforce process flows
  • Integration support for Outlook, HubSpot, and other systems
  • Salesforce certifications: Admin, Advanced Admin (Admin+), and Platform
  • Data uploads using Data Loader and Import Wizard
  • Build solutions using configuration, Lightning Flows, lead and opportunity management
  • Experience working on support and managed services projects
  • Configure reports and dashboards
  • Configure security using profiles, roles, and Single Sign-On

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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