Learning Experience Designer - Video & Animation

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Zagreb
In-Office
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

We’re looking for a Learning Experience Designer - Video & Animation to join our Product Education team - someone who’s passionate about simplifying complex concepts through video, animation, and thoughtful instructional design.

In this role, you’ll turn educational ideas and product knowledge into engaging digital learning experiences. Whether it’s animating explainer videos, editing feature walkthroughs and demos, or creating visual assets for e-learning modules, your work will help thousands of learners better understand our products.

This role is not focused on marketing or promotional content - your audience is primarily customers, partners and internal sales and technical teams who need to learn how to start using and best utilize Infobip's products.

What will you do:

  • Create interesting educational videos using animations to explain product features, workflows, or concepts in a clear and engaging way.
  • Collaborate with Product Education Specialists and Subject Matter Experts to understand the content and translate it into visual stories.
  • Storyboard, design, and produce digital learning assets (animations, screen recordings, visual graphics, interactive elements, infographics).
  • Create multimedia content using tools like Adobe Premiere Pro, After Effects, DaVinci Resolve, Figma, Canva or similar.
  • Ensure consistency in tone, look, and instructional quality across all learning content aligned with our company brand guidlines.
  • Use basic principles of instructional design to make content more understandable, memorable, and engaging.
  • Adapt content for different formats (e-learning modules, microlearning, in-app help, LMS).
  • Stay updated on trends in video-based learning, visual storytelling, and digital content creation.
  • Manage multiple projects with varying timelines and collaborate across teams to meet content goals.

What you bring:

  • Experience with video editing and animation tools (Premiere Pro, After Effects, Da Vinci Resolve, Final Cut, etc.).
  • A strong eye for visual storytelling and design.
  • Basic understanding of instructional or learning design principles.
  • Ability to translate technical/product content into simple, learner-friendly visual content.
  • Experience working with LMS or digital content platforms is a plus.
  • Curiosity, creativity, and a learner-first mindset.

If you're ready to bring energy, originality, and creativity to a team that values innovative thinking and high-quality output and you want to help learners around the world thrive - we’d love to hear from you!

How to apply:
  • Not ticking all the boxes? Don't have a perfectly structured portfolio? No one does. Send us PDFs, links to Figma, websites, or work you did - and let's talk about the details!

When you become a part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalization.
  • Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

#LI-MB2

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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